
Mail Recovery for Outlook Express: README
===================================================

Please read this file carefully (especially "Installation"
chapter) before installing the program to your computer.


Contents
--------

  Program information
  Company information
  Description
  Installation
  History
  Copyright and license
  Technical support


Program information
-------------------

Program Archive Name:
  oe_recovery.zip
Program Name:
  Mail Recovery for Outlook Express
Program Version:
  2.0
Program Release Date:
  October 23, 2005
Program Description:
  A program for restoring messages in Outlook Express.
Target OS:
  Windows 98, Windows NT 4.0, Windows 2000, Windows XP
Software type:
  Shareware ($24)


Company information
-------------------

Company Name:
  MAPILab Ltd.
Contact WWW URL:
  http://www.mapilab.com/
Contact Postal Address:
  Pacific Business Centre
  P.O. Box 34069 #381
  Seattle, WA 98124-1069
  USA

Description
-----------

The Mail Recovery for Outlook Express software product serves for
recovering damaged or deleted messages from mail folders and files in
Microsoft Outlook Express.

When you recover files after deletion or hard disk failure, after
losing data from a flash drive or as a result of incorrect work of
your operating system, files of folders containing Outlook Express
messages can be damaged. Work with such folders becomes much slower,
and Outlook Express does not show most of the messages. But even if
most of the messages were damaged and Outlook Express shows that the
folder does not contain any messages, you can recover many messages.
Some messages can be recovered completely including their attachments,
some messages can be recovered partially. The number of completely
recovered messages depends on the amount of correct information in
Outlook Express folders. For example, if you recover messages after
hard disk failure, and 95% of disk information was restored correctly,
you'll be able to recover approximately the same number of messages
completely.

After you delete a message, the information from it is stored in
Outlook Express for some time. You can't imagine how many deleted
messages that you thought were deleted completely are stored in your
Outlook Express folders. Even if all messages are deleted and the
Deleted folder is compressed, the deleted messages still remain in
other folders. Unfortunately, standard Outlook Express tools don't
allow restoring deleted messages. Moreover, after a message is
deleted, it can't be recovered in its original form. In most cases,
less than 1% of information in the message is lost completely. The
number of completely recovered messages depends only on the size of
messages. Small messages consisting of 1-3 lines can be recovered
completely. In most cases it's impossible to recover attachments.
Message headers, where contacts and subject are situated, are most
often recovered completely.

Anyway, even partial recovery of data is very important. If small
amount of information is lost in a text message, you can still
understand its idea by reading the rest. In many cases, the most
valuable information in the message is either contacts' e-mails or web
addresses. If you have a contact's e-mail, you can send a request and
get the message again. If you have a web address, you also can get the
necessary information again. From the headers of the recovered
messages you will be able to understand what the message was about and
when it was sent or received.

Installation
------------

Important! If you've got Mail Recovery for Outlook Express not 
from our web page, but from the other source (magazine CD or some 
software library), please visit our home page - you'll probably find 
the later version; usually, we release the updates about once a month.

To install Mail Recovery for Outlook Express, just run the 
"setup.exe" and follow the instructions. You'll need to select the 
target directory and the components to install.


History
-------

See "recoe.chm" file.


Copyright and license
---------------------

See "license.rtf" file.


Technical support
-----------------

Our technical support service is always glad to help you and to answer
any your questions. Please, keep to the following rules when contacting
the technical support service:

  - If your question concerns incorrect operation of the software,
    do not forget to provide the version number of your operating
    system, service/upgrade pack, and Microsoft Internet Explorer
    installed on your computer. 

  - Please, include any additional details you see appropriate so
    that the developers could reconstruct your exact situation in
    the lab. 

  - If you are a registered the user, specify your serial number or
    number of the order. It will help us to process your inquiry
    faster. 

  - See the list of latest upgrades in the Internet, the problem
    might be already corrected in the newer version. 

You can contact the technical support service online at
http://www.mapilab.com/support/. We do our best to reply to user
queries in the same day we receive them; anyway, you will get
the answer no later than in three business days. 
 