NAME
    RT-Extension-HistoryOnChange - Show history on ticket modify page

DESCRIPTION
    Displays ticket history at the bottom of the the Basics page when you
    modify values on a ticket.

RT VERSIONS
    Works with RT 4.2.

INSTALLATION
    "perl Makefile.PL"
    "make"
    "make install"
        May need root permissions

    For RT 4.2.1, apply etc/history_on_change.diff
        patch /path/to/rt/share/html/Ticket/Modify.html <
        etc/history_on_change.diff

        Not needed for RT 4.2.2 and later.

    Edit your /opt/rt4/etc/RT_SiteConfig.pm
        Add this line:

            Set(@Plugins, qw(RT::Extension::HistoryOnChange));

        or add "RT::Extension::HistoryOnChange" to your existing @Plugins
        line. Starting with RT 4.2 you can also use:

            Plugin( "RT::Extension::HistoryOnChange" );

    Clear your mason cache
            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

CONFIGURATION
  @HistoryOnChangeTransactionTypes
    By default, all history will be shown. You can limit the types of
    history transactions displayed with this configuration option:

        Set(@HistoryOnChangeTransactionTypes, 'Create', 'Correspond');

    Valid values are transaction types from the RT Transactions table. For
    example, Create, Correspond, and Comment would get you all messages on
    the ticket, but omit other transactions like added links (AddLink),
    status changes (Status), etc.

    This option changes only the history on the Modify (Basics) page. The
    main ticket display history will continue to show the full history.

AUTHOR
    sunnavy <sunnavy@bestpractical.com>

BUGS
    All bugs should be reported via email to
    bug-RT-Extension-HistoryOnChange@rt.cpan.org
    <mailto:bug-RT-Extension-HistoryOnChange@rt.cpan.org> or via the web at
    rt.cpan.org
    <http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-HistoryOn
    Change>.

LICENSE AND COPYRIGHT
    This software is Copyright 2014 Best Practical Solutions, LLC.

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991

