| Internet-Draft | JSON vCon | July 2026 |
| Petrie | Expires 2 January 2027 | [Page] |
vCon is a standardized framework for the exchange of conversational data. Conversations, which may involve one or more participants, occur across a wide variety of modes and application platforms. This document defines a JSON format for representing conversational data, encompassing metadata, conversation media, related documents, and analysis. The goal of this standard is to provide an abstracted, platform-independent data format for conversations, regardless of the mode or application platform. By doing so, it facilitates the integration and seamless exchange of conversational data across application platforms, enterprises, and trust boundaries.¶
This note is to be removed before publishing as an RFC.¶
The latest revision of this draft can be found at https://ietf-wg-vcon.github.io/draft-ietf-vcon-vcon-core/draft-ietf-vcon-vcon-core.html. Status information for this document may be found at https://datatracker.ietf.org/doc/draft-ietf-vcon-vcon-core/.¶
Discussion of this document takes place on the Virtualized Conversations Working Group mailing list (mailto:vcon@ietf.org), which is archived at https://mailarchive.ietf.org/arch/browse/vcon/. Subscribe at https://www.ietf.org/mailman/listinfo/vcon/.¶
Source for this draft and an issue tracker can be found at https://github.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core.¶
This Internet-Draft is submitted in full conformance with the provisions of BCP 78 and BCP 79.¶
Internet-Drafts are working documents of the Internet Engineering Task Force (IETF). Note that other groups may also distribute working documents as Internet-Drafts. The list of current Internet-Drafts is at https://datatracker.ietf.org/drafts/current/.¶
Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress."¶
This Internet-Draft will expire on 2 January 2027.¶
Copyright (c) 2026 IETF Trust and the persons identified as the document authors. All rights reserved.¶
This document is subject to BCP 78 and the IETF Trust's Legal Provisions Relating to IETF Documents (https://trustee.ietf.org/license-info) in effect on the date of publication of this document. Please review these documents carefully, as they describe your rights and restrictions with respect to this document. Code Components extracted from this document must include Revised BSD License text as described in Section 4.e of the Trust Legal Provisions and are provided without warranty as described in the Revised BSD License.¶
This document specifies the vCon (Conversational Data Exchange) standard, which defines a unified format for representing and exchanging conversational data across different communication platforms and modalities. The goal of vCon is to provide a standardized, platform-agnostic structure for capturing and sharing conversational information, allowing for seamless integration between systems, enterprises, and trust boundaries.¶
The vCon standard enables the abstraction of conversation data, making it easier to integrate communication platforms with external services, including post-conversation analysis tools, customer support systems, and business intelligence platforms. By defining a consistent data format, vCon ensures interoperability across various platforms, regardless of the communication mode - whether text, audio, video, or other formats.¶
The vCon format captures the essential components of a conversation, including metadata, media content, related documents, and post-conversation analysis. This abstraction simplifies data exchange, apply AI-driven analysis, as well as model training and testing.¶
In addition to the core vCon schema, this document provides a framework for extending the vCon format to support specialized use cases. The vCon schema can be customized to address the needs of specific industries or applications, such as:¶
Contact Centers: Adding specific metadata related to customer service interactions, case management, and priority tracking.¶
Messaging Platforms: Supporting the integration of different message formats, including SMS, email, and chat, group concepts, along with platform-specific information.¶
ECRIT (Emergency Communication) Centers: Extending the schema to capture critical data such as location, urgency, and incident details for emergency communications.¶
The ability to add extensions ensure that vCon remains flexible and adaptable, enabling its use in a wide range of domains while maintaining a consistent format for data exchange.¶
The vCon standard offers several key benefits:¶
Interoperability: A consistent data format for conversational data facilitates integration across diverse platforms and systems.¶
AI-Driven Analysis: By capturing data in a structured format, vCon enables the application of AI analysis such as sentiment analysis, categorization, transcription, and decision-making.¶
Data Automation: The vCon format simplifies the automation of processes involving conversational data, improving efficiency and reducing the risk of errors.¶
Enterprise Integration: The ability to integrate conversation data with third-party tools and services enhances the value of conversations by providing deeper insights and driving business decisions.¶
This document defines the core structure and schema for vCon as a JSON format. Detailed specifications for the various parameters and the extension framework will be provided in subsequent sections. The primary focus is on creating a flexible, extensible standard for the exchange of conversational data that can be easily adopted across industries, use cases, and communication technologies.¶
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in BCP 14 [RFC2119] [RFC8174] when, and only when, they appear in all capitals, as shown here.¶
analysis - analysis, transformations, summary, sentiment, or translation typically of the dialog data¶
conversation - an exchange of communication using text, audio or video medium between at least one human and one or more bots or humans¶
de-identification - removal of all information that could identify a party in a conversation. This includes PII as well as audio and video recordings. Voice recordings might be re-vocalized with a different speaker.¶
dialog - the captured conversation in its original form (e.g. text, audio or video)¶
encrypted form - encrypted JWE document with the JWS signed vCon form contained in the ciphertext¶
file - a data block either included or referenced in a vCon¶
object - JSON object containing key and value pairs¶
parameter - JSON key and value pair¶
party - an observer or participant to the conversation, either passive or active¶
payload - the contents or bytes that make up a file¶
PII - Personal Identifiable Information¶
PII masked - may include voice recordings, but PII is removed from transcripts and recordings (audio and video).¶
vCon - container for conversational information¶
vCon instance - a vCon populated with data for a specific conversation¶
vCon instance version - a single version of an instance of a conversation, which may be modified to redact or amend additional information forming a subsequent vCon instance version¶
vCon syntax version - the version for the data syntax used for form a vCon¶
signed form - JWS signed document with the unsigned vCon form contained in the payload¶
For the ease of documentation, the convention for [JSON] notation used in this document is copied from sections 1.1-1.5 of [JMAP].¶
Date - A string that MUST have the form of an [RFC3339] date string as defined for the Date type in section 1.4 of [JMAP].¶
"*" - The type is undefined; the value can be any JSON type, although permitted values may be constrained by the context of the value, as defined in section 1.1 of [JMAP].¶
"String" - a JSON string type.¶
"UnsignedInt" - a positive JSON integer as defined in section 1.3 of [JMAP].¶
"UnsignedFloat" - a positive JSON floating point number containing a decimal point as defined in section 6 of [JSON].¶
"Mediatype" - A "String" value that MUST be of the following form as defined in section 5.1 of [MIME]:¶
type "/" subtype¶
"ContentHash" - The string token value is generated using the same approach used in section 6 of [STIR-PASS]. The relevant text is copied here for convenience and to remove the normative dependency. The hash string token values are formed from combining a string that defines the crypto algorithm used to generate the digest along with the Base64Url Encoded value of the SHA-512 hash, as defined in section 6.3 and 6.4 [SHA-512], of the body of the content at the given url. The hash algorithm is identified by "sha512". SHA-512 is part of the SHA-2 set of cryptographic hash functions [SHA-512] defined by the US National Institute of Standards and Technology (NIST). Implementations MAY support additional recommended hash algorithms in [IANA-COSE-ALG]; that is, the hash algorithm has "Yes" in the "Recommended" column of the IANA registry. Hash algorithm identifiers MUST use only lowercase letters, and they MUST NOT contain hyphen characters. The character following the algorithm string MUST be a hyphen character, "-", or ASCII 45. The subsequent characters are the Base64Url encoded (see Section 2 [JWS]) digest of a canonicalized and concatenated string or binary data based on the JSON pointer referenced elements of "rcd" claim or the URI referenced content contained in the claim.¶
"SessionId" - An object with the String parameters: "local" and "remote". The String values of these parameters are UUIDs as defined in section 5 of [SESSION-ID] as "local-uuid" and "remote-uuid". This is designed to also work with the H.323 correlated [H-460-27] which refers to them as "Sender-UUID" and "Recipient-UUID".¶
{ "local": String, "remote": String }¶
"A[]" and array of values of type A.¶
All parameters are assumed to be mandatory unless other wise noted.¶
Objects or arrays with no or null values MAY be excluded from the vCon.¶
Objects that contain a file or data inline (i.e. within the vCon) MUST have the parameters: body and encoding. JSON does not support binary data values. For this reason inline files MUST be Base64url (see Section 2 [JWS]) encoded to be included as a valid JSON string value if they are not already valid JSON strings.¶
The body parameter contains the payload of the file to be included inline. Depending upon the data in the file, it may require encoding to be represented as a valid JSON value.¶
body: "*"¶
The encoding parameter describes the type of encoding, if any, that was performed to represent the file payload as the value of the body parameter. If the body parameter is provided and is not an empty string, the encoding parameter MUST be provided. In the interest of being tolerant for interoperability, if the encoding value is not provided, applications can attempt to derive the encoding token value based upon the mediatype parameter or filename extension if either is provided.¶
encoding: "String"¶
This MUST be one of the following strings:¶
"base64url": The payload of the file has been Base64Url encoded and provided as the string value of the body parameter.¶
"json": The value of the body parameter is a JSON value (object, array, number, string, or one of the literals true, false, or null) as defined in [JSON].¶
"none": The payload of the file is a valid JSON string and can be included without modification as the string value to the body parameter.¶
Files and data stored externally from the vCon MUST be "signed" to ensure that they have not been modified. Objects that refer to a file which is externally stored from the vCon MUST have the parameters: url, content_hash. These parameters are defined in the following subsections. The values and format of the hashes are defined in Section 2.2 type: ContentHash. The use of [SHA-512] hash for ensuring that the externally referenced data or file has not been modified, is defined in this document. Other methods of ensuring integrity may be added in the future.¶
The url value contains the [HTTPS] URL where the externally referenced file is stored. HTTPS MUST be used for retrieval to protect the privacy of the contents of the file.¶
url: "String"¶
The integrity of externally referenced files are protected using a hash of the external content. The algorithm and hash value are contained in the content_hash parameter. The value of the content_hash can be a single token or an array of tokens if multiple hash algorithms are desired to be provided. The SHA-512 [SHA-512] algorithm MUST be supported. Other algorithms MAY be included. The algorithm used for signing the externally referenced file is defined in section 6.3 and 6.4 of [SHA-512].¶
content_hash: "ContentHash" | "ContentHash[]"¶
vCon provides a means to extend the schema defined in this document. A vCon extension can define new parameters at any level of the schema. It can also redefine the semantics of or deprecate existing parameters. A vCon extension is defined in its own document. In addition to the standard sections of an Internet-Draft, a vCon extension document MUST also contain the following sections.¶
Extension Name:
State the registered extensions token name for the extension.
State whether and under what conditions the name appears in the extensions (Section 4.1.3) parameter, the critical (Section 4.1.4) parameter, or both.
This is the name registered in the vCon Extensions Names Registry (Section 6.4) and the name against which implementations determine whether they support the extension.¶
Parameter Definitions: Define each new parameter, the level of the schema at which it appears, its value type, and its semantics. For any existing parameter whose meaning or permitted values are redefined, state the new semantics and values. For any deprecated parameter, state what is to be used in its stead and the migration approach. Use the snake case naming convention for all parameter names, as opposed to camel case. Register each new parameter in the appropriate Object registry with IANA.¶
Compatibility Considerations: Describe how the extension behaves in the presence of implementations that do not support it. Identify the parameters and semantics the extension introduces or changes, and explain for each why an implementation that does not recognize the extension can continue to process the vCon correctly by ignoring the additions, or state the conditions under which that holds. An extension that is Compatible under all conditions states so explicitly and justifies that claim.¶
Incompatibility Considerations:
Demonstrate either that the extension introduces no incompatibilities, or enumerate each incompatibility that it does introduce.
For each incompatibility, state the processing that is affected, for example redaction versus transcription, whether the extension name is therefore required in the critical (Section 4.1.4) parameter, and the behavior required of implementations that do not support the extension.
An extension that claims to be Compatible uses this section to show why no incompatibility exists.¶
Privacy and Integrity Considerations: Describe how the extension's parameters interact with redaction and de-identification, including whether any of them can carry party-identifying data or PII and how a redactor is expected to handle them. State whether the extension introduces any new external content references, and if so, the integrity mechanism that protects them, such as Section 2.4.2.¶
Extensions to the vCon schema can be classified into two categories:¶
Compatible: These extensions introduce additional data or fields without altering the meaning or structure of existing elements. Implementations that do not recognize these extensions can safely ignore them while maintaining valid processing of the vCon.¶
Incompatible: These extensions modify existing semantics or schema definitions in ways that render a vCon incompatible with implementations that do not support the extension. Interpreting such a vCon correctly requires explicit awareness of the extension.¶
Wherever feasible, extensions SHOULD be designed as Compatible to preserve compatibility with existing implementations. The question of Compatible vs Incompatible is a little subjective. A transcriber for vCon can be fairly tolerant of changes adding new parameters or objects to a vCon. On the other hand, a redactor must be aware of the implications of all parameters in the vCon to be sure to redact all of the objective information. In these cases a transcriber will likely only need to look at the critical extensions. However the redactor perhaps should reject vCons with any extension that it does not support.¶
However, when disruptive extensions are necessary, the names of all such extensions MUST be listed in the critical (Section 4.1.4) parameter of the vCon. This allows implementations to determine whether they are capable of processing the vCon safely and accurately.¶
Implementations that encounter a vCon containing a disruptive extension listed in the critical parameter, but do not support that extension, MUST NOT process the vCon except to reject it or notify the user.¶
The JSON form of a vCon is contained in a JSON object in one of three forms:¶
The unsigned form of the vCon has a single top level object. This top level vCon object is also contained as described in the signed (Section 5.2) and encrypted (Section 5.3) forms of the vCon. The selection of the JSON format enables interchange between application and lower layers of the network stack, critical for enablement of analysis of conversations. The signed form of vCon is defined in Section 5.2 using [JWE] to provide integrity and proof of the conversation data. The encrypted form of vCon is defined in Section 5.3 to provide complete privacy of the conversational data. Partial privacy or data minimization can be provide for a vCon using the Section 4.1.8 construct.¶
The unsigned form of the top level vCon object is necessary as in many cases, a vCon will be partially constructed and in process as conversation data is collected. This may change while the conversation is in progress or on-going. The vCon may start with only meta data and party information, then progress to contain dialog information. It may then get analysis added or it could be passed to another security domain for analysis.¶
A vCon may be constructed across several security domains. When a vCon is to be exported from one security domain to another, it SHOULD be signed or encrypted by the domain that constructed it. The subsequent domain may have need to redact or amend data to the vCon. Alternatively the originating domain may want to redact the vCon before providing it to an other domain. The second or subsequent domain, MAY modify the prior vCon instance version and when complete or exporting to another security domain, it SHOULD sign or encrypt the new vCon instance version. The new vCon instance version SHOULD refer to the prior vCon instance version via the redacted (Section 4.1.8) or amended (Section 4.1.9) parameters.¶
The keys and values for the top level vCon JSON object are defined in the following subsections.¶
The "vcon" parameter is DEPRECATED as of the publication of this document as an RFC. The "vcon" parameter was used to differentiate schema changes to the vCon core container when incompatibilities were created in Internet-Draft versions. The extension mechanism replaces the need for schema versioning. The vcon parameter was used to contain the syntactic version of the JSON format used in the vCon. (see Non-Upward Compatible Changes to the vCon Container (Section 7))¶
vcon: "String"¶
For syntax defined in this document, the string MUST have the value: "0.4.0"¶
The [UUID] for the vCon is used to refer to it when privacy or security may not allow for inclusion or URL reference to a vCon. The UUID MUST be globally unique.¶
uuid: "String"¶
The value of the string SHOULD be generated using the version 8 UUID defined in [UUID] which is generated identically to a version 7 UUID with the exception that:¶
rand_b/custom_c is generated from the high 62 bits of the SHA-1 hash of the FQHN string¶
the variant and version fields are set as described for version 8 UUID¶
The DNS name string used in generating the uuid value SHOULD be the same FQHN, or a subdomain to allow for more distributed generation of UUIDs, as would used in the signing certificate as they are the same domains of uniqueness.¶
The vCon schema can be extended through the definition of new extensions. The extensions parameter SHOULD contain the list of names of all vCon extensions for any parameters used that are not defined in this core vCon schema document.¶
extensions: "String[]"¶
Implementations that include extensions which are incompatible with the core vCon schema MUST list the names of those extensions in the critical parameter. A vCon that includes a critical parameter indicates that correct interpretation of the vCon requires explicit support for the listed extensions. An implementation that does not recognize or support the extensions listed in the critical parameter MUST NOT attempt to process or operate on the vCon, except to reject it or report unsupported content.¶
critical: "String[]"¶
The created_at parameter provides the creation time of this vcon, which MUST be present, and should not change once the vcon object is created.¶
created_at: "Date"¶
The updated_at parameter provides the last modified time of this vcon, which MAY be present. For unsigned forms, the updated_at of the vcon object SHOULD be updated as it is modified. For signed forms of the vCon object, the updated_at contains the time when this vcon was last signed. Future updates MUST first set the updated_at to the new signing time as the vcon object is signed again.¶
updated_at: "Date"¶
The subject or the topic of the conversation is provided in the subject parameter. This parameter is optional as not all conversations have a defined subject. Email threads and prescheduled calls and video conferences typically have a subject which can be captured here. The subject may also be derived from analysis of the dialog.¶
subject: "String" (optional)¶
The string value of the subject parameter is a free formed JSON string with no constrained syntax.¶
A redacted vCon SHOULD provide a reference to the unredacted or prior, less redacted, vCon instance version of itself. The purpose of the Redacted Object (Section 4.1.8.1) is to provide the reference to the unredacted or less redacted version of the vCon from which this vCon was derived. For privacy reasons, it may be necessary to redact a vCon to construct another vCon without the PII. This allows the non-PII portion of the vCon to still be analyzed or used in a broader scope. The Redacted Object (Section 4.1.8.1) SHOULD contain the uuid parameter and MAY include the url, content_hash parameters (see Externally Referenced Files (Section 2.4)). If a reference to the unredacted vCon is provided in the url parameter, the access to that URL MUST be restricted to only those who should be allowed to see the identity or PII for the redacted vCon.¶
The method(s) for redaction of text, audio and video can be done with existing post processing of media. The method of redaction is out of scope of this document. The assurance of the accuracy of the redaction is made by the entity that creates the redaction which SHOULD sign the redacted version of the vCon.¶
All data and parameters in the prior, less redacted, vCon instance version are either:¶
Data which is to be completely removed from the redacted version, that is contained in a JSON array in the unredacted vCon, SHOULD create an empty placeholder such that object array indices do not change for the rest of the elements of the array.¶
redacted: "Redacted" (optional, mutually exclusive with amended parameter)¶
A Redacted Object contains the following parameters:¶
uuid: "String"¶
The value contains the uuid string value (Section 4.1.2) of the unredacted/prior vCon instance version. The absence of a value for uuid indicates that the less redacted version of this vCon is not available or does not exist.¶
type: "String"¶
The value of the redacted type parameter is used to indicate the type of redaction that was performed on this vCon relative to the less redacted version referenced by the redacted uuid parameter. This should indicate the type of information that was redacted.¶
The the location of the referenced vCon MAY be provided as defined in Externally Referenced Files (Section 2.4) by including url and content_hash. content_hash MUST be included if url is provided.¶
The following diagram illustrates an example partial JSON object tree for a redacted vCon. The top level object is a JWS signed vCon which contains a vCon in the unsigned form in the payload parameter. The second level object is the redacted vcon which refers to the encrypted unredacted vCon in it's redacted parameter. Note that the redacted vCon references the JWE encrypted vCon by UUID and may reference it by URL or direct inclusion. The JWE encrypted unredacted vCon contains the signed version of the unredacted vCon in the ciphertext parameter. The signed unredacted vCon contains the unredacted vCon in the unsigned form in it's payload parameter.¶
--------------
Signed | JWS uuid-|-- redacted vCon uuid in header
redacted vCon: | |
| payload-|-- unsigned redacted vCon in
-------------- / payload parameter
/
------------- /
vCon which |vCon |<---
has been | |
redacted: | redacted-|-- Redacted Object
------------- / refers to JWE
/ encrypted unredacted vCon
/
/
/
/
/ --------------- signed unredacted vCon
->| JWE uuid-|-- uuid in unprotected
Encrypted signed | |
unredacted vCon: | cyphertext-|--- JWS signed
--------------- / unredacted vCon
/ in cyphertext
/-------------------/ parameter
/
/ -------------
Signed -> |JWS uuid-|-- unredacted vCon uuid in header
unredacted vcon: | |
| payload-|-- unsigned unredacted vCon
------------- \ in payload
\ ----------
-->| vCon |
Unsigned unredacted vCon: | |
----------
A signed or encrypted vCon cannot be modified without invalidating it. In these cases, to allow for adding of additional information a new vCon instance version MUST be created. The prior vCon instance version is referenced by the Amended Object (Section 4.1.9.1). The vCon with amended data contains all of the data that is in the referenced vCon with the exception of data that is amended. That is to say that the newer version of the vCon is a deep copy of the prior version with the amended and additional data added to it.¶
The prior vCon instance version SHOULD be referenced via the uuid of the prior vCon instance version, and MAY include the url and content_hash parameters (see Externally Referenced Files (Section 2.4)).¶
amended: "Amended" (optional, mutually exclusive with redacted parameter)¶
The Amended Object contains the following parameters:¶
uuid: "String" (optional if inline or external reference provided)¶
The value contains the uuid string value (Section 4.1.2) of the unredacted/original vCon instance version.¶
The location of the referenced vCon MAY be provided, as defined in Externally Referenced Files (Section 2.4) by including url and content_hash. content_hash MUST be provided if url is provided.¶
The following figure illustrates an example partial JSON object tree for an amended vCon. The top level object is the JWS signed amended vCon which contains the unsigned form of the vCon in it's payload parameter. The second level object is the amended vCon with additional conversational data (e.g. analysis data). It refers to its original parent (or prior vCon instance version) of the vCon in its amended parameter. Note: the amended parameter may refer to the prior version of the vCon via URL. The amended vCon in this figure refers to the JWS signed version of the vCon, which in turn contains the original vCon in unsigned form in its payload parameter.¶
--------------
Signed | JWS uuid-|-- amended vCon uuid in header
amended vCon: | |
| payload-|-- payload parameter
-------------- / contains unsigned
/ amended vCon
------------- /
vCon with |vCon |<---
amended | |
data: | amended-|--- amended parameter
| analysis-| / refers to JWS
------------- / signed original vCon
/ along with additional
/ conversational data
/ (e.g. analysis)
/
/
/ ------------
->| JWS uuid-|-- original vCon uuid in header
signed | |
original vCon: | payload-|--- payload parameter
------------ / contains unsigned
/ original vCon
------------- /
Original vCon: |vCon |<--
| |
| parties |
| dialog |
-------------
The name, identity or contact information of all of the parties involved with the conversation are included in the parties object array. Whether the parties were observers, passive or active participants in the conversation, they each are included as a Party Object in the parties array.¶
parties: "Party[]"¶
The value of the parties parameter is an array of Party Objects (Section 4.2).¶
The actual conversation which occurred over text, audio or video that was captured, is contained in the dialog Objects Array.¶
dialog: "Dialog[]" (optional)¶
The value of the dialog parameter is an array of Dialog Objects (Section 4.3). It should be noted that the Dialog Objects may not be sorted in chronological order. They are in the order that they were added. It is the applications responsibility to sort dialog and transcriptions if they are needed in chronological order.¶
Analysis, which is performed on the conversational data, is stored in the analysis Objects array.¶
analysis: "Analysis[]" (optional)¶
The value of the analysis parameter is an array of Analysis Objects (Section 4.5).¶
Ancillary documents, discussed, presented, referenced or related to the conversation may be stored in the attachments array. It should be noted that the Attachment Objects may not be sorted in chronological order. They are in the order that they were added.¶
attachments: "Attachment[]" (optional)¶
The value of the attachments parameter is an array of Attachment Objects (Section 4.4).¶
A Party Object contains information about a specific party or participant in the conversation. The information that is available about the party varies with the context, the communication mode and platform. There are times when no information is available for a party either initially or over the entire life of the vCon. In such situations, it is possible to have a Party Object with no parameters in it. A Party Object SHOULD be created for each participant. This may result in more than one empty Party Object. They are distinct by the order or index in the Party Object array.¶
If the tel URL for the party is known, it can be included in the tel parameter.¶
tel: "String" (optional)¶
The value of the tel parameter SHOULD be a valid [TEL] URL. The URL scheme prefix (i.e. "tel:") is optional.¶
If the STIR [PASSporT] was provided to identify the party, the PASSporT can be included in the stir parameter for the party.¶
stir: "String" (optional)¶
The string value of the stir parameter contains the [PASSporT] in the JWS Compact Serialization form.¶
If the mailto URL is known for the party, it can be included in the mailto parameter.¶
mailto: "String" (optional)¶
The value of the mailto parameter is a string containing an email address for the party. It MAY be provided in any common form, such as a bare address or a [MAILTO] URL; when a [MAILTO] URL is used, the "mailto:" scheme prefix is optional.¶
If the party's name is known, it can be included in the name parameter.¶
name: "String" (optional)¶
The string value of the name parameter is a free form JSON string in which part or all of the party's name can be included. It may be necessary, for privacy reasons, to not identify any information about the party. This MAY be indicated by creating a Party Object with only the name parameter and setting its value to "anonymous". A Party Object SHOULD be create for each anonymous party in the conversation. This is necessary to capture the number of parties and distinction between which party contributed what data or dialog in the conversation. Hence it is possible to have multiple anonymous Party Objects in the vCon. They are distinct by the order or index in the Party Object array.¶
If a Decentralized Identifier [DID] is known for the party, it can be included in the did parameter.¶
did: "String" (optional)¶
The value of the did parameter MUST be a valid DID URI that enables verifiable, decentralized digital identity for the party. DIDs are designed to be decoupled from centralized registries and identity providers, allowing the controller of the DID to prove control without requiring permission from other parties. The DID can refer to any subject (person, organization, thing, etc.) as determined by the controller of the DID.¶
Proof of authorization of the communication channel through STIR, login or possession of a device, is often not sufficient proof of the identity of the person at the other end of the communications channel. It is common in call centers to validate the identity of the person on the communication channel through verification of some sort of personal identification information. The methods used, often varies with the situation and is business practices specific. The purpose of the validation parameter, is to allow the validator to save a label or token which identifies the method of identity validation used to identify the person at the other end of the communication channel. For confidentially reasons, it SHOULD NOT contain the data used to validate the name. However it MAY name the data used to validate the name (e.g. "SSN", "DOB", "user ID and password"). It is up to the domain creating the vCon to define the set of tokens or values to be used for the validation parameter.¶
validation: "String" (SHOULD be provided if name parameter is provided)¶
The value of the validation string MAY be "none" or enterprise or domain defined token or string values.¶
If the geolocation of the party is known, it can be added in the gmlpos parameter. The gmlpos parameter contains the latitude and longitude of the location of the party at the time of the conversation start.¶
gmlpos: "String" (optional)¶
The gmlpos parameter value contains a string of the same format as the gml:pos element defined in section 3.2 of the [PIDF-LO] PIDF.¶
The the civicaddress parameter value contains a Civicaddress Object which is optional and contains civic address information about the location for the party.¶
civicaddress: "Civicaddress" (optional)¶
The Civicaddress Object MAY contain any or all of the following parameters: country, a1, a2, a3, a4, a5, a6, prd, pod, sts, hno, hns, lmk, loc, flr, nam, pc as defined in section 2.2.1 of [GEOPRIV]. The values of all of these parameters are of type String. Note that the parameter names MUST be in lower case when contained in the Civicaddress Object even though they are in upper case in [GEOPRIV].¶
country: "String" (optional)¶
a1: "String" (optional)¶
a2: "String" (optional)¶
a3: "String" (optional)¶
a4: "String" (optional)¶
a5: "String" (optional)¶
a6: "String" (optional)¶
prd: "String" (optional)¶
pod: "String" (optional)¶
sts: "String" (optional)¶
hno: "String" (optional)¶
hns: "String" (optional)¶
lmk: "String" (optional)¶
loc: "String" (optional)¶
flr: "String" (optional)¶
nam: "String" (optional)¶
pc: "String" (optional)¶
The uuid is a unique identifier for the participant. In a contact center, this is particularly important for the call agent participant, and must be static across interactions to allow correlation with the actual agent configuration provisioned into the systems.¶
uuid: "String" (optional)¶
There are different types of parties that participate in or contribute information to a conversation. The type parameter may be used to indicate the type of participant represented by the Party Object.¶
type: "String" (optional)¶
The value of the type parameter SHOULD be one of the following: "person", "bot", "organization"¶
The Dialog object references or contains text, audio or video captured from the conversation. Currently five types of dialog objects are defined in this document:¶
Text based media communications¶
Audio or Video recorded media communications¶
Metadata for failed or incompleted communications¶
Metadata for providing relationships between other Dialog Objects in transfer scenarios¶
Metadata for providing relationships between recording Dialog Objects in recording-set scenarios¶
Media-based Dialog Objects (type text and recording) SHOULD contain only media that is transcribable. Media that is transcribable can be converted into a textual representation of sequential communication between parties. While images such as sunsets, cows, photographs of documents, or application forms may be describable, they are not transcribable in a concise manner and SHOULD NOT be included as Dialog Objects. They SHOULD be included as Attachment Objects.¶
Text and audio may be subject to interpretation, but they are transcribable to a precise dialog representation. Although transcriptions may not always be accurate, there exists a single correct transcription for any given content.¶
Media that is not transcribable SHOULD be included in the vCon as Attachment Objects rather than Dialog Objects.¶
For example, a fax or photograph of a text-based letter is transcribable and MAY be included as a Dialog Object. Most other faxes and photographs SHOULD be included as Attachment Objects and SHOULD NOT be included as Dialog Objects. Similarly, a musical recording, even if it is in MP3 audio format, SHOULD be included as an Attachment and SHOULD NOT be included as a Dialog Object.¶
It may not always be known at the time of vCon construction whether an image or recording is transcribable.¶
This distinction is important for interoperability. If it is ambiguous as to what belongs in a Dialog Object versus an Attachment Object, interoperability cannot be achieved, as vCon constructors will not be able to consistently determine where content should be placed and users of vCons will not know where content can be found within the vCon.¶
There are situations when no information is available for a dialog either initially or over the entire life of the vCon and yet it is known that the dialog occurred. For example this may occur in some call transfer cases where there is nothing known about the consultative call. In such situations, it is possible to have a Dialog Object with no parameters in it. There may even be more than one empty Dialog Object. They are distinct by the order or index in the Dialog Object array.¶
type: "String"¶
The sting MUST have the value of either "recording", "recording-set", "text", "transfer" or "incomplete". A dialog of type "recording" has Dialog Content that either contains a body or refers to via url, which is a recording of the video and/or audio of a segment of the conversation. A dialog of type "recording-set" contains metadata describing a set of "recording" Dialog Objects that collectively represent a call or session. A dialog of type "text" has Dialog Content that either contains a body or refers to via url, which contains the text from one of the parties for a segment of the conversation. A dialog of type "transfer" does not capture actual conversation exchange, but rather captures operations, parties and relations between dialog segments. A dialog of type "incomplete", "transfer" or "recording-set" MUST NOT have Dialog Content. In the "incomplete" case the call or conversation failed to be setup to the point of exchanging any conversation. Incomplete Dialog Objects MUST have a disposition parameter which indicates why the call or conversations failed. In the "transfer" case, the conversation is recorded in other Dialog Objects. In the "recording-set" case, the conversation is recorded in one or more "recording" Dialog Objects. The Dialog Transfer parameters are used to show the roles and relationships between the parties and other Dialog Objects as the transfer process occurred. The recording-set parameters are used to identify the set of "recording" Dialog Objects that collectively represent a call or session.¶
The start parameter contains the date and time for the beginning of the captured piece of dialog. For text it is the time that the party started typing or if not available, then it is the time the text was sent. For audio and video recordings, it is the time which corresponds to the beginning of the recording. For a recording-set Dialog Object, it is the time corresponding to the beginning of the call or session. It should be noted that Dialog Objects may not be ordered by the value of the start parameter. Dialog Objects in the dialog array are in order that they were added to the vCon and cannot be reordered with out correcting the dialog indices which occur in other Objects in the vCon.¶
start: "Date"¶
The duration parameter contains the duration in seconds of the referenced or included piece of dialog. For text, if known, it is the time duration from when the party started typing to when they completed typing and the text was sent. For recordings, it is the duration of the recording. For a recording-set Dialog Object, it is the duration of the call or session. The start and duration parameters of a recording-set Dialog Object identify the complete time interval represented by the associated recording Dialog Objects.¶
duration: "UnsignedInt" | "UnsignedFloat" (optional)¶
The value MUST be the dialog duration in seconds.¶
The party(s) which generated the text or recording for this piece of dialog are indicated in the parties parameter.¶
parties: "UnsignedInt" | "UnsignedInt[]" | ("UnsignedInt" | "UnsignedInt[]")[]¶
Single channel recordings should have a parties value of the form: "UnisignedInt" or "UnsignedInt[]" where the integer value or array of integer values are the indices to the Party Object(s) in the parties array that contributed to the mix for the single channel recording. The index for the Party Object SHOULD be included even if the indicated party was silent the entire piece of dialog.¶
Multi-channel recordings MUST have a parties value that is an array of the same size as the number of channels in the recording. The values in that array are either an integer or an array of integers which are the indices to the parties that contributed to the mix for the associated channel of the recording. The index for Party Objects SHOULD be included even if the party was silent the entire conversation. If not all channels are used in a recording, such that no parties are recorded on one or more channels, a null placeholder MUST be inserted into the parties array for the corresponding channel.¶
Some recording systems represent a single call or session using multiple recording Dialog Objects. This may occur when recordings are periodically segmented or when separate recordings are created for each party and talk spurt. In these cases, a single recording Dialog Object identifies only the parties captured, or potentially captured, in that recording. Other participants are identified only in the recording Dialog Objects in which they are captured or potentially captured. As a result, no single recording Dialog Object necessarily identifies all parties participating in the conversation. Similarly, party_events need to be associated with a Dialog Object, but a recording Dialog Object may not exist for the point in time at which the event occurs. A recording-set Dialog Object MAY be used to represent the complete call or session. The start parameter of a recording-set Dialog Object identifies the beginning of the call or session. The duration parameter of a recording-set Dialog Object identifies the duration of the call or session. The parties parameter of a recording-set Dialog Object SHOULD contain all parties known to participate in the call or session, regardless of whether they contribute recorded media.¶
It is implied that the first party in the dialog Object parties list, is the originator of the dialog. However, in some situations, it is difficult to impose the constraint that the first channel of a recording is the originator. If ensuring that the first channel and party listed is the originator is not possible, the optional originator parameter indicates the originator party. In other cases, there may be a separate recording file for each party in a conversation, where only one party is recorded per file. In this situation, it is necessary to indicate the originator as the dialog Object parties parameter may contain only one party and may not be the originator. It should be noted that the recordings may be shorter than the collective conference when there is a separate recording per speaker/party. For example the recording(s) of the individual speaker may be trimmed to only the parts where they are actually speaking.¶
In the email context, [SMTP] messages have the headers From, To, Cc and Bcc that all correspond to parties to the text Dialog Object. The From header should be the first party index in the parties parameter for the text Dialog Object. They are the implied originator. The parties listed in the To, Cc and Bcc [SMTP] headers (if present) should all be added in that order to the parties parameter in the text Dialog Object. The sender SHOULD be allowed to set a policy, through out of band means, as to whether they would like their application or server to include the Bcc parties in the vCon. A text Dialog Object should only contain a single [SMTP] message. Each may have a different set of parties.¶
The originator party for this dialog. For email and text, this is the sender of the text. For audio and video, this is the caller or host of the call or conference. The originator parameter is only provided if the first party of the dialog Object parties list is NOT the originator.¶
originator: "UnsignedInt" (optional)¶
The originator value is the index into the parties Objects Array, to the party that originated the dialog.¶
The recordings parameter identifies the recording Dialog Objects that are part of the recording-set Dialog Object.¶
recordings: "UnsignedInt[]"¶
The recordings parameter contains the indices of all recording Dialog Objects that are part of the recording-set. The recordings parameter MUST be present in recording-set Dialog Objects. The recordings parameter MUST NOT be present in other Dialog Object types.¶
The recording_set parameter identifies the recording-set Dialog Object to which the recording Dialog Object belongs.¶
recording_set: "UnsignedInt" (optional if not part of a recording-set)¶
The recording_set parameter SHOULD be present when a recording Dialog Object is part of a recording-set Dialog Object. The recording_set parameter MUST NOT be present in other Dialog Object types.¶
The media type for the piece of dialog included or referenced is provided in the mediatype parameter. The mediatype parameter MUST be provided for inline dialog files and MUST be provided if the Content-Type header in the [HTTPS] response for the externally referenced URL is not provided.¶
mediatype: "Mediatype" (optional for externally referenced files, if absent, this is provided in the [HTTPS] Content-Type header)¶
The media types SHOULD be one of the following strings:¶
It is sometimes useful to preserve the name of the file which originally contained this piece of dialog. This can be done in the filename parameter.¶
filename: "String" (optional)¶
The Dialog Object SHOULD contain the body and encoding parameters or the url and content_hash parameters for all dialog types other than "incomplete", "transfer" and "recording-set", these parameters MUST NOT be present for "incomplete", "transfer" or "recording-set" dialog types (see Inline Files (Section 2.3) and Externally Referenced Files (Section 2.4)). The exception to this is that the body or url MAY be absent if it is redacted.¶
For inline included dialog:¶
Alternatively, for externally referenced dialog:¶
If the dialog type is "incomplete", it must have a disposition parameter. The value of the disposition parameter provides the reason that the "call control" failed. The term: "call control" is used in a loose sense, as there in not always a call involved, to differentiate from a call disposition that an agent may assign to a call to indicate the reason, issue addressed or outcome of a conversation. This latter definition of call disposition is not dialog, but analysis of the conversation and is not included in the dialog portion.¶
disposition: "String" (required for incomplete type Dialog Objects, SHOULD NOT be present for other dialog types)¶
The value of the disposition parameter MUST be one of the following string:¶
"no-answer" - a call or connection was attempted, but no one answered or accepted the connection¶
"congestion" - a call or connection was attempted, but was unable to be completed due to system load¶
"failed" - a call or connection was attempted, but failed¶
"busy" - a call or connection was attempted, but the party was busy with another conversation¶
"hung-up" - a call or connection was made, but the party hung-up before any conversation occurred¶
"voicemail-no-message" - a call or connection was made, the voicemail system answered, but no message was left¶
Note: if a message was left with the voicemail system this is no longer an "incomplete" type dialog, it is a "recording" type and the conversation SHOULD be included in the Dialog Content.¶
The [SESSION-ID] MAY be included for the dialog. If the same [SESSION-ID] applies to all the parties in a dialog, than a single instance of the SessionId Object is provided as the value of session_id. If some parties have a different or no associated [SESSION-ID] for this Dialog Object, then the array structure of the session_id objects MUST correlate to the array structure of the Dialog Object's parties index array. Parties which do not have a [SESSION-ID] associated with this dialog, MUST have an empty object ({}) for the SessionId Object. That an empty Object and not an Object with two "nil UUIDs" as defined in section 7 of [SESSION-ID]. It is also possible that the SessionId Object will not have values for both the local and remote parameters in some conferencing situations (See [SESSION-ID]). In the case that one end of the [SESSION-ID} does not have a UUID, the "nil UUID" String value SHOULD be used as defined in section 7 of [SESSION-ID].¶
session_id: "SessionId" | "SessionId[]" | ("SessionId" | "SessionId[]")[] (optional)¶
Participants in a dialog may not all join and leave at the same time. To support the capturing of the information when parties join, drop, go on hold or mute and unmute, the party_history array may be added to the Dialog Object.¶
party_history: "Party_History[]" (optional)¶
The Party_History Object contains the following parameters:¶
party: "UnsignedInt"¶
The index of the party for this event.¶
time: "Date"¶
The time at which this event occurred.¶
event: "String"¶
The string token for the event which MUST be one of the following:¶
"join" - when the party joins the dialog¶
"drop" - when the party drops out of the dialog¶
"hold" - when the party is put on hold¶
"unhold" - when the part is taken off hold¶
"mute" - when the party is muted¶
"unmute" - when the part is taken off mute¶
"keydown" - when a DTMF or application key/button was pressed¶
"keyup" - when a DTMF or application key/button was released¶
button: "String" - (required for keydown and keyup events)¶
The button parameter value is the String value of the DTMF digit, character or string label for the button that was pressed or released.¶
A dialog of type "transfer" documents the roles of three parties and the relationship between 2 or three dialog segments. In a transfer operation, the roles of the three parties to a transfer are defined in [SIP-XFER] as:¶
There are two or three calls in which the parties are connected:¶
To capture the above roles and dialog segments, the following parameters are defined and SHOULD be present in the "transfer" type dialog and MUST NOT be present in other dialog types.¶
transferee: "UnsignedInt"¶
The value of the transferee parameter is the index into the parties Object array to the party that played the role of the Transferee.¶
transferor: "UnsignedInt"¶
The value of the transferor parameter is the index into the parties Object array to the party that played the role of the Transferor.¶
transfer_target: "UnsignedInt" | "UnsignedInt[]"¶
The value of the transfer_target parameter is the index into the parties Object array to the party that played the role of the Transfer Target.¶
The consultation, target_dialog and original parameters all refer to the Dialog Objects that correspond to the 2 to 3 calls that are part of a transfer. These calls may end up spread across multiple Dialog Objects due to the nature of how the calls are recorded. For example each party may be recorded in a separate file which will result in a dialog for each. Alternatively a call may go on hold where recording is stopped and back off again resulting where recording is started again in a separate recording file, resulting in multiple Dialog Objects. For this reason, the values for the consultation, target_dialog and original parameters MAY have a single UnsignedInt or an array of UnsignedInt.¶
There are scenarios where we know that a transfer has occurred, but we have no Dialog Object information for one or two of the consultation, target or transfer calls. In this case an empty Dialog Object is created and its index is used for the consultation, target_dialog or original parameter. A unique Dialog Object SHOULD be referenced for each role in the transfer. However a Dialog Object may be referenced in more than one transfer dialogs when multiple transfers occur.¶
original: "UnsignedInt" | "UnsignedInt[]"¶
The value of the original parameter is the index/indices into the dialog Object array to the "recording" or "text" type Dialog Object for the original dialog between the Transferee and the Transferor.¶
consultation: "UnsignedInt" | "UnsignedInt[]" (optional)¶
The value of the consultation parameter is the index/indices into the Dialog Object array to the "recording", "text" or "incomplete" type Dialog Object for the consultative dialog between the Transferor and the Transfer Target. It is also possible for there to be more than one consultation. This may occur for a number of reasons. Call attempts may fail. The caller may decide the consultation with a party is not the desired transfer target.¶
target_dialog: "UnsignedInt" | "UnsignedInt[]"¶
The value of the target_dialog parameter is the index/indices into the Dialog Object array to the "recording", "text" or "incomplete" type dialog for the target dialog between the Transferee and the Transfer Target.¶
A "transfer" type dialog MUST NOT contain the parties, originator, mediatype, filename or Dialog Content parameters.¶
The "transfer" type dialog only captures the roles, operations and events of the parties and the dialog setup. It does not capture the purpose or reason for the transfer as that is analysis to be captures in the analysis section of the Vcon after the conversation has occurred.¶
The application parameter is used to capture the application, communication channel or context over which the conversation was held. The conversation mode can be identified by looking at the dialog type. However that does not different between different communication platform service providers or hosting service. For example, the application parameter can be used to identify the web conference hosting service.¶
application "String" (optional)¶
Some messaging systems assign a unique message identifier to each message. The message_id parameter may be used to label the message for either cross referencing back to the messaging system or to prevent the addition of duplicate messages to the vCon. For example SMTP [SMTP] messages have a message-id in the SMTP header. In the SMTP case a message may exist in multiple mailboxes or tags. When exporting these SMTP messages, the message_id parameter may be used to avoid adding the same message, to the vCon containing the email thread, more than once.¶
message_id: "string" (optional)¶
Ancillary documents to the conversation are included or referenced in the Attachment Object. There is no constraint on the types files which can be included or referenced. As most modes of communication, that allow the exchange of files, do not constrain the file type, any file type may be included here.¶
The purpose parameter may be used to provide a text base description of the purpose or point of the attachment. There is no restricted set of values for this description.¶
purpose: "String" (optional)¶
The start parameter contains the date and time that the Attachment Object was sent/exchanged. It should be noted that Attachment Objects may not be ordered by the value of the start parameter. Attachment Objects in the attachments array are in order that they were added to the vCon and cannot be reordered with out correcting the attachment indices which may occur in other Objects in the vCon.¶
start: "Date"¶
In most conversations, ancillary documents originate from one of the parties involved in the conversation. This party is not necessarily the document's author, but rather the party that distributed the document. The distributing party is identified by the party parameter in the Attachment Object. To provide provenance for the attachment, the party index MUST be specified. The identified party need not be a participant in the conversation itself. For example, an organization that processes or constructs the vCon may add attachments containing information about the conversation. The organization or entity that adds the attachment SHOULD be represented as a Party Object.¶
party: "UnsignedInt"¶
The value of the party parameter is the index into the Party Object array to the party that contributed the attachment.¶
Attachments are added as data related to the dialog. The dialog parameter is used to identify the dialog that the attachment is part of. The dialog is identified by the index to the dialog Object in the dialog objects array.¶
dialog: "UnsignedInt"¶
The media type for the included or referenced attachment file is provided in the mediatype parameter.¶
mediatype: "Mediatype" (optional for externally referenced files, if absent, this is provided in the [HTTPS] Content-Type header)¶
The mediatype string contains the media type or [MIME] type of the attached file.¶
It is sometimes useful to preserve the name of the file which originally contained this attachment file. This can be done in the filename parameter.¶
filename: "String" (optional)¶
The file name string contains an optional name for the attachment file referenced in this Attachment Object.¶
The Attachment Object SHOULD contain the body and encoding parameters or the url and content_hash parameters (see Inline Files (Section 2.3) and Externally Referenced Files (Section 2.4)). The exception to this is that the body or url MAY be absent if it is redacted.¶
For inline included attachments:¶
Alternatively, for externally referenced attachments:¶
Analysis is a broad and in some cases developing field. This document does not attempt to suggest a SHOULD support list of types. Nor are formats for analysis data defined in this document. That is for research and specification outside the scope of this document. For this reason the Analysis Object provides multiple ways to define the media type of the analysis file. If a well known media type is defined, it SHOULD be used. For analysis data or files types for which a media type is not defined, the vendor and schema parameters SHOULD be used.¶
The type parameter is used to label the semantic type of analysis data.¶
type: "String"¶
The string value SHOULD be one of the following:¶
Analysis typically pertains to one or more of the Dialog Objects in the dialog array. The dialog parameter is used to indicate which Dialog Objects this analysis was based upon.¶
dialog: "UnsignedInt" | "UnsignedInt[]" (optional only if the analysis was not derived from any of the dialog)¶
The value of the dialog parameter is the index to the dialog or array of indices to the Dialog Object array to which this analysis object corresponds.¶
The analysis may pertain to one or more of the Attachment Objects in the attachment array. The attachment parameter is used to indicate which Attachment Objects this analysis was based upon.¶
attachment: "UnsignedInt" | "UnsignedInt[]" (optional only if the analysis was not derived from any of the attachments)¶
The value of the attachment parameter is the index to the attachment or array of indices to the Attachment Object array to which this analysis object corresponds.¶
The media type for the included or referenced analysis file is provided in the mediatype parameter.¶
mediatype: "Mediatype" (optional for externally referenced files, if absent, this is provided in the [HTTPS] Content-Type header)¶
The mediatype string contains the media type or [MIME] type of the analysis file.¶
It is sometimes useful to preserve the name of the file which originally contained this analysis data. This can be done in the filename parameter.¶
filename: "String" (optional)¶
The file name string contains an optional name for the analysis data file referenced in this Analysis Object.¶
There may not be a IANA registered media type for the file format containing the analysis data. Even if a media type is defined, it is often useful to keep a record of the vendor that produced the software that produced the analysis. Different implementations perform differently and knowing the implementation can be useful in interpreting the analysis. For this reason, the vendor or product name is provided in the vendor parameter.¶
vendor: "String"¶
The vendor string value contains the vendor or product name of the software which generated this analysis.¶
As the vendor may have more than one product, the product parameter may be used to differentiate it from other products which may have different schemas of analysis data.¶
product: "string" (optional)¶
The same vendor or software product may produce different formats or data for the same analysis. The schema parameter allows the data format, schema or configuration used to generate the analysis to be saved with the included or referenced analysis data.¶
schema: "String" (optional)¶
The schema string contains a token or label for the data format or schema for the analysis data. As the vendor name may not be specific enough to identify the format of the analysis, the schema value is provide to differentiate from potentially multiple data formats for analysis provided by the same vendor or software.¶
The Analysis Object SHOULD contain the body and encoding parameters or the url and content_hash parameters (see Inline Files (Section 2.3) and Externally Referenced Files (Section 2.4)). The exception to this is that the body or url MAY be absent if it is redacted.¶
For inline included analysis:¶
Alternatively, for externally referenced analysis:¶
The security concerns for vCons can put into two categories: making the conversation immutable through integrity verification and protecting the confidentiality of privacy of the parties to the conversation and/or their PII. These requirements along with need to evolve a vCon (e.g. adding analysis, translations and transcriptions) conflict in some ways. To enable this, multiple versions of a vCon may be created. Versions of a vCon may add information (e.g. analysis added to a prior vCon referenced by the amended (Section 4.1.9)) and versions that remove information (e.g. redactions of privacy information removed from the vCon referenced in the redacted (Section 4.1.8)). Redactions may be at different levels for example:¶
PII masked to remove PII data in the text, audio, video or transcripts¶
De-identified to remove segments or whole recordings that might be used for voice printing or facial recognition¶
Different parts and versions of a vCon may be created in different security domains over a period of time. In addition, some conversation data may be referenced externally through an HTTPS URL as opposed to completely contained within the vCon. Typically a conversation of one mode, will be hosted or observed in a single domain. This will likely fall into one of the following hosting situations:¶
Enterprise Hosted Communications¶
Software as a Service (SaaS) Hosted Communications¶
Service Provider Hosted Communications¶
The distinction among these has gotten clouded over recent years. The import consideration is that each is a different security domain. Information about a conversation captured in an enterprise communications system (e.g. meta data and Dialog Object(s) recorded in an IP PBX) is a different security domain from a SaaS transcription service (i.e. an Analysis Object). Before a vCon leaves a security domain, it SHOULD be signed to prevent it from being altered. If the new security domain needs to alter it, a new vCon is created with the removed or added data and the prior version is referenced (i.e. via the redacted (Section 4.1.8) or amended (Section 4.1.9)). See the redacted vCon object tree figure-1 and amended vCon object tree figure-2. If information is redacted for privacy reasons, the vCon referenced in the redacted (Section 4.1.8), if inline, SHOULD be encrypted to protect the privacy information in the unredacted version of the vCon.¶
The secure storage and access of externally referenced conversation data is considered out of scope from this document. Secure mechanisms for HTTPS access and storage of files are well defined. Identity and credentials for accessing externally stored data will be exchanged out of band from the vCon. The one requirement for externally referenced data from the perspective of this document, is proof of integrity of that data.¶
Using the above described approach for redaction and amending of data, we can reduce the security operations on a vCon to signing and encryption. Two approaches to signing are needed as we have data, in JSON format, that is contained within the vCon and may have data (typically media and file formats, often binary) not contained, inline in the vCon, that is externally referenced.¶
Externally referenced data will be "signed" using [SHA-512] hash which along with the URL of the externally referenced data is included in the vCon. [SHA-512] was chosen due to the relatively low cost to generate and verify the signature for what could be very large externally referenced media files. As the hash for each externally referenced file is contained in the vCon which will be signed, the chain of authentication is provided via the signature on the vCon itself.¶
This document specifies the JSON format for vCons. So it seemed the logical solution for signing vCons, is JOSE [JWS] JSON Serialization and likewise for encrypting vCons is JOSE [JWE] JSON Serialization. The solutions are well documents, implementations are readily available and tested.¶
Methods of redaction exist for text, audio and video using post processing of the media. The method of redaction used is out of the scope of this document. A redacted vCon SHOULD reference it's non-redacted version. The non-redacted version of the vCon referenced from the redacted vCon MUST be encrypted such that only those with permission to view the non-redacted content can decrypt it.¶
Any time a vCon is shared outside its original security domain, it SHOULD be signed and optionally encrypted. Files externally referenced by a vCon SHOULD always be signed with the verification information included in the vCon that references the external file as defined in Externally Referenced Files (Section 2.4) and Signing Externally Referenced Files (Section 5.1). Externally referenced files SHOULD only be transported over [HTTPS] and SHOULD be access controlled to those who are permitted to read the contents of that non-redacted vCon. vCons transported over non-secure channels such as email MUST be in the encrypted form.¶
In some deployments, it is not practical to include all of the file contents of a vCon inline. In support of that, a file may be externally referenced. When external files are referenced, the signature on the vCon does not secure the file contents from modification. For this reason any externally referenced files SHOULD also have a signature. vCons use the [SHA-512] hash method for integrity checking of externally referenced file content and include its url and content_hash in the vCon which are included in the integrity signature for the whole vCon.¶
After retrieving externally referenced files, before using its content, the payload of the HTTPS request should be verified using the signature parameter value for the hash for the url body using the procedure defined in section 6.3 and 6.4 of [SHA-512].¶
A signed vCon uses [JWS] and takes the General JWS JSON Serialization Syntax form as defined in section 7.2.1 of [JWS]. The vCon General JWS JSON Serialization MUST include x5c or x5u in the unprotected header.¶
payload: "String"¶
The value of the payload is the Base64Url Encoded string containing either: the unsigned form of the JSON vCon; or the gzipped [GZIP] unsigned form of the JSON vCon. The general construction of the payload string value is described in section 7.2.1 of [JWK]¶
signatures "Signature[]"¶
The value of signatures is an array of Signature Objects (Section 5.2.1)¶
The Signature Object MUST contain a header, protected and signature parameter as defined in section 7.2.1 of [JWS].¶
header: "Header"¶
The value of header is defined in Header Object (Section 5.2.2)¶
The Header Object and its contents are defined in section 4 of [JWS]. The Header Object for a signed vCon MUST include the alg and either the x5c or x5u arrays. The x5c or x5u requirement makes the management and use of vCons easier, allowing the certificate chain to be found as the vCon is moved.¶
alg: "String"¶
The string value of alg is defined in section 4.1.1 of [JWS]. For a signed vCon this value SHOULD be "RS256" to maximize interoperability.¶
x5c: "String[]" (MUST provide x5c or x5u)¶
The array of string values for x5c are defined in section 4.1.6 of [JWS].¶
x5u: "String" (MUST provide x5c or x5u)¶
The string value of x5u MUST contain an [HTTPS] URL as defined in section 4.1.5 of [JWS].¶
uuid: "String" (SHOULD be provided)¶
The string value of the UUID for the vCon contained in the payload parameter. This is added for convenience to not require verification of the signed vCon to get it's UUID. When the vCon is verified, the value of this uuid parameter SHOULD be verified against the UUID in the signed vCon.¶
In some use cases, it may be necessary to store or archive signed vCons for compliances or records purposes for as long as 10 years or more. In most cases the keys and certificates used to sign the vCon and construct the [JWS] or signed form of the vCon, will have an expiration on the order of a few years at best. Below is an approach on how integrity may be maintained on the archived vCon. There may be other approaches to this as well.¶
For our example illustrated below, we have a vCon which was signed (labeled as JWS1). The certificate used to sign JWS1 has an expiration date. Before the expiration of the JWS1 signing certificate, the content of JWS1 (the vCon) is verified and then JWS1 is signed as the payload to construct JWS2. Before the expiration of the JWS2 certificate, the contents of JWS2 (JWS1) is verified and then JWS2 is signed as the payload to construct JWS3. The process is continued for the life of the vCon archiving.¶
When it is desired to access the data in the archived vCon, first the outer JWS (JWS3 in diagram) is verified (payload of JWS2), then the vCon (payload in JWS1) is assumed to have valid integrity.¶
____________ | JWS3 | | __________ | || JWS2 || || ________ || ||| JWS1 ||| ||| ______ ||| |||| vCon |||| ||||______|||| |||________||| ||__________|| |____________|¶
A vCon MUST be signed first using JWS as defined in Signed Form of vCon Object (Section 5.2), then encrypted using JWE as opposed to just encrypted with integrity protection. The rationale is that meta data and dialog will typically be collected in one security domain, then may be stored or exported to another. The signing is likely for the lifetime of the vCon, where the encryption may be shorter term or domain specific. vCons may be stored in unencrypted form, but the signed form MUST be maintained to ensure its integrity.¶
A encrypted vCon uses [JWE] and takes the General JWE JSON Serialization Syntax form as defined in section 7.2.1 of [JWE].¶
The string value of iv is the Initialization Vector as constructed as defined in section 7.2.1 of [JWE].¶
ciphertext: "String"¶
The string value of ciphertext is constructed as defined in section 7.2.1 of [JWE] using the signed form of the vCon as the plaintext input for encryption.¶
tag: "String"¶
The string value of tag is the the Authentication Tag as defined in section 7.2.1 of [JWE].¶
cty: "String"¶
The string value of cty SHOULD be either "application/vcon" or "application/vcon+gzip"¶
enc: "String"¶
The string value of enc SHOULD be "A256CBC-HS512"¶
uuid: "String" (SHOULD be provided)¶
The string value of the UUID for the vCon contained in the ciphertext parameter. This is provided for identification of the encrypted vCon without the need of the key to decrypt the vCon. The value of this uuid parameter SHOULD be verified when the vCon is decrypted.¶
The string value of encrypted_key is defined in section 7.2.1 of [JWE].¶
alg: "String"¶
The string value of alg SHOULD be "RSA-OAEP".¶
vCons in the unsigned, signed and encrypted form are all valid JSON. It is necessary to distinguish which form a vCon is in order to properly handle it. For example a signed vCon needs to be verified. The following is the recommended approaches to identifying which form a particular vCon is in:¶
unsigned¶
The presence of one or more of the following parameters indicates that the vCon is in the unsigned form:¶
signed (JWS)¶
The presence of both of the following parameters indicates that the vCon is in the signed (JWS) form:¶
encrypted (JWE)¶
The presence of both of the following parameters indicates that the vCon is in the encrypted (JWE) form:¶
This section includes the information required for IANA to register the application/vcon media type per [MEDIATYPE].¶
The JSON format for vCon is mandatory to implement.¶
Type name: application¶
Subtype name: vcon¶
Required parameters: N/A¶
Optional parameters: N/A; unrecognized parameters should be ignored.¶
Encoding considerations: 8bit¶
Security considerations: See Security Considerations section of this document.¶
Interoperability considerations: The vCon schema is defined in RFC XXXX. The schema may be extended through extensions as defined there.¶
Published specification: [VCON], this document: RFC XXXX¶
Applications that use this media type:¶
Fragment identifier considerations: N/A¶
Additional Information:¶
Author: See the Author's Addresses section of this document.¶
Change controller: IETF¶
A gzip format vCon is a JSON format vCon that has been compressed using the gzip [GZIP] compression algorithm. The gzip format is used to reduce the size of potentially very large vCons containing audio or video media in dialog objects. Applications SHOULD support the receiving of gzip format vCons, but do not need to use the gzip format when sending.¶
Type name: application¶
Subtype name: vcon+gzip¶
Required parameters: N/A¶
Optional parameters: N/A; unrecognized parameters should be ignored.¶
Encoding considerations: binary¶
Additional information: [GZIP] compression of [JSON] format¶
Security considerations: See Security Considerations section of this document.¶
Interoperability considerations: The vCon schema is defined in RFC XXXX. The schema may be extended through extensions as defined there.¶
Published specification: [VCON], this document: RFC XXXX¶
Applications that use this media type:¶
Fragment identifier considerations: N/A¶
Additional Information:¶
Author: See the Author's Addresses section of this document.¶
Change controller: IETF¶
This document defines a number of new IANA registries for the JSON vCon schema. Each Object (i.e. dict, map, dictionary) has its own registry of parameter names. All of those registries have the same registry template which is defined in the following subsection. When registering new entries, the following template should be used.¶
Parameter Name:¶
The string name of a parameter to be used within the Object. The name is case sensitive. Names may not match other registered names in a case-insensitive manner unless the Designated Experts state that there is a compelling reason to allow an exception.¶
Parameter Description:¶
Brief description of the parameter¶
Change Controller:¶
For Standards Track RFCs, list the "IESG". For others, give the name of the responsible party. Other details (e.g., postal address, email address, home page URI) may also be included.¶
Specification Document(s):¶
Reference to the document or documents that specify the parameter, preferably including URIs that can be used to retrieve copies of the documents. An indication of the relevant sections may also be included but is not required.¶
The following defines the initial values for the vCon Object Parameter Names Registry. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| vcon | Schema version number | IESG | Section 4.1.1 RFC XXXX |
| uuid | vCon instance UUID | IESG | Section 4.1.2 RFC XXXX |
| extensions | list of extensions used | IESG | Section 4.1.3 RFC XXXX |
| critical | list of incompatible extensions used | IESG | Section 4.1.4 RFC XXXX |
| created_at | creation date | IESG | Section 4.1.5 RFC XXXX |
| updated_at | modification date | IESG | Section 4.1.6 RFC XXXX |
| subject | conversation subject | IESG | Section 4.1.7 RFC XXXX |
| redacted | Redacted Object | IESG | Section 4.1.8 RFC XXXX |
| amended | Amended Object | IESG | Section 4.1.8 RFC XXXX |
| group | reserved for future extension | IESG | RFC XXXX |
| parties | Party Objects array | IESG | Section 4.1.10 RFC XXXX |
| dialog | Dialog Objects array | IESG | Section 4.1.11 RFC XXXX |
| analysis | Analysis Objects array | IESG | Section 4.1.12 RFC XXXX |
| attachments | Attachment Objects array | IESG | Section 4.1.13 RFC XXXX |
The following defines the initial values for the Party Object Parameter Names Registry. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| tel | tel URL | IESG | Section 4.2.1 RFC XXXX |
| sip | SIP URL | IESG | Section 4.2.1 RFC XXXX |
| stir | STIR token | IESG | Section 4.2.3 RFC XXXX |
| mailto | mailto URL | IESG | Section 4.2.4 RFC XXXX |
| name | participant name | IESG | Section 4.2.5 RFC XXXX |
| validation | validation method | IESG | Section 4.2.7 RFC XXXX |
| gmlpos | participant geolocation | IESG | Section 4.2.8 RFC XXXX |
| civicaddress | civic address | IESG | Section 4.2.9 RFC XXXX |
| uuid | participant UUID | IESG | Section 4.2.10 RFC XXXX |
| type | participant type | IESG | Section 4.2.11 RFC XXXX |
| org | participant organization | IESG | Section 4.2.12 RFC XXXX |
| dept | participant department | IESG | Section 4.2.13 RFC XXXX |
The following defines the initial values for the Dialog Object Parameter Names Registry. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| type | dialog type name | IESG | Section 4.3.1 RFC XXXX |
| start | dialog start time | IESG | Section 4.3.2 RFC XXXX |
| duration | dialog duration period | IESG | Section 4.3.3 RFC XXXX |
| parties | dialog parties list | IESG | Section 4.3.4 RFC XXXX |
| originator | dialog originator party | IESG | Section 4.3.5 RFC XXXX |
| mediatype | dialog content media type | IESG | Section 4.3.8 RFC XXXX |
| filename | dialog content filename | IESG | Section 4.3.9 RFC XXXX |
| body | dialog inline content | IESG | Section 4.3.10 RFC XXXX |
| encoding | dialog inline content encoding | IESG | Section 4.3.10 RFC XXXX |
| url | dialog referenced content URL | IESG | Section 4.3.10 RFC XXXX |
| content_hash | dialog content hash | IESG | Section 4.3.10 RFC XXXX |
| disposition | dialog disposition | IESG | Section 4.3.11 RFC XXXX |
| session_id | RFC7989 session ID | IESG | Section 4.3.12 RFC XXXX |
| party_history | dialog party events history | IESG | Section 4.3.13 RFC XXXX |
| transferee | transferee party index | IESG | Section 4.3.14 RFC XXXX |
| transferor | transferor party index | IESG | Section 4.3.14 RFC XXXX |
| transfer_target | transfer target party index | IESG | Section 4.3.14 RFC XXXX |
| original | original transfer dialog index | IESG | Section 4.3.14 RFC XXXX |
| consultation | consultation`transfer dialog index | IESG | Section 4.3.14 RFC XXXX |
| target_dialog | target_dialog transfer dialog index | IESG | Section 4.3.14 RFC XXXX |
| application | dialog source application | IESG | Section 4.3.15 RFC XXXX |
| message_id | dialog message id | IESG | Section 4.3.16 RFC XXXX |
| recordings | multi recording dialog reference | IESG | Section 4.3.6 RFC XXXX |
| recording_set | recording_set dialog reference | IESG | Section 4.3.7 RFC XXXX |
This document defines a new registry for the token name values that are permitted as values to the dialog type (Section 4.3.1) parameter.¶
Dialog Type Name:¶
The string token name of a Dialog Object Type The name is case sensitive. Names may not match other registered names in a case-insensitive manner unless the Designated Experts state that there is a compelling reason to allow an exception.¶
Dialog Type Description:¶
Brief description of the Dialog Object type¶
Change Controller:¶
For Standards Track RFCs, list the "IESG". For others, give the name of the responsible party. Other details (e.g., postal address, email address, home page URI) may also be included.¶
Specification Document(s):¶
Reference to the document or documents that specify the parameter, preferably including URIs that can be used to retrieve copies of the documents. An indication of the relevant sections may also be included but is not required.¶
The following table defines the initial values for the Dialog Object Types Registry.¶
| Dialog Type Name | Dialog Type Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| text | text dialog | IESG | Section 4.3.1 RFC XXXX |
| recording | recording dialog | IESG | Section 4.3.1 RFC XXXX |
| transfer | transfer dialog | IESG | Section 4.3.1 RFC XXXX |
| incomplete | incomplete dialog | IESG | Section 4.3.1 RFC XXXX |
| recording-set | multi-recording dialog | IESG | Section 4.3.1 RFC XXXX |
This initial values for the party_history Object Parameter Names Registry are listed in the following table. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| party | event party index | IESG | Section 4.3.13.1 RFC XXXX |
| time | time event occurred | IESG | Section 4.3.13.1 RFC XXXX |
| event | event type | IESG | Section 4.3.13.1 RFC XXXX |
This document defines a new registry for the token name values that are permitted as values to the party_event Object event (Section 4.3.13.1) parameter.¶
party_event Event Name:¶
The string token name of a party_event Object event type. The name is case sensitive. Names may not match other registered names in a case-insensitive manner unless the Designated Experts state that there is a compelling reason to allow an exception.¶
party_event Event Description:¶
Brief description of the party_event Object Event¶
Change Controller:¶
For Standards Track RFCs, list the "IESG". For others, give the name of the responsible party. Other details (e.g., postal address, email address, home page URI) may also be included.¶
Specification Document(s):¶
Reference to the document or documents that specify the parameter, preferably including URIs that can be used to retrieve copies of the documents. An indication of the relevant sections may also be included but is not required.¶
The following table defines the initial values for the Dialog Object Types Registry.¶
| party_event Event Name | party_event Event Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| join | party join event | IESG | Section 4.3.13.1 RFC XXXX |
| drop | party drop event | IESG | Section 4.3.13.1 RFC XXXX |
| hold | party on hold event | IESG | Section 4.3.13.1 RFC XXXX |
| unhold | party off hold event | IESG | Section 4.3.13.1 RFC XXXX |
| mute | party on mute event | IESG | Section 4.3.13.1 RFC XXXX |
| unmute | party off mute event | IESG | Section 4.3.13.1 RFC XXXX |
| keydown | DTMF/app key/button press event | IESG | Section 4.3.13.1 RFC XXXX |
| keyup | DTMF/app key/button release event | IESG | Section 4.3.13.1 RFC XXXX |
The following defines the initial values for the Attachment Object Parameter Names Registry. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| purpose | attachment object purpose description | IESG | Section 4.4.1 RFC XXXX |
| start | attachment start time | IESG | Section 4.4.2 RFC XXXX |
| party | sending party index | IESG | Section 4.4.3 RFC XXXX |
| dialog | associated dialog index | IESG | Section 4.4.4 RFC XXXX |
| mediatype | attachment body media type | IESG | Section 4.4.5 RFC XXXX |
| filename | attachment content filename | IESG | Section 4.4.6 RFC XXXX |
| body | attachment inline content | IESG | Section 4.4.7 RFC XXXX |
| encoding | attachment inline content encoding | IESG | Section 4.4.7 RFC XXXX |
| url | attachment referenced content URL | IESG | Section 4.4.7 RFC XXXX |
| content_hash | attachment content hash | IESG | Section 4.4.7 RFC XXXX |
The following defines the initial values for the Analysis Object Parameter Names Registry. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| type | analysis type | IESG | Section 4.5.1 RFC XXXX |
| dialog | associated dialog index | IESG | Section 4.5.2 RFC XXXX |
| attachment | associated attachment index | IESG | Section 4.5.3 RFC XXXX |
| mediatype | analysis body media type | IESG | Section 4.5.4 RFC XXXX |
| filename | analysis content filename | IESG | Section 4.5.5 RFC XXXX |
| vendor | vendor producing content | IESG | Section 4.5.6 RFC XXXX |
| product | vendor product producing content | IESG | Section 4.5.7 RFC XXXX |
| schema | product schema of content | IESG | Section 4.5.8 RFC XXXX |
| body | analysis inline content | IESG | Section 4.5.9 RFC XXXX |
| encoding | analysis inline content encoding | IESG | Section 4.5.9 RFC XXXX |
| url | analysis referenced content URL | IESG | Section 4.5.9 RFC XXXX |
| content_hash | analysis content hash | IESG | Section 4.5.9 RFC XXXX |
The following defines the initial values for the Redacted Object Parameter Names Registry. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| uuid | less redacted vCon UUID | IESG | Section 4.1.8.1 RFC XXXX |
| type | redaction type or reason | IESG | Section 4.1.8.1 RFC XXXX |
| url | referenced less redacted vCon URL | IESG | Section 4.1.8.1 RFC XXXX |
| content_hash | less redacted vCon hash | IESG | Section 4.1.8.1 RFC XXXX |
The following defines the initial values for the Amended Object Parameter Names Registry. Use the template in Object Registry Template (Section 6.3.1) when registering additional entries to this table.¶
| Parameter Name | Parameter Description | Change Controller | Specification Document(s) |
|---|---|---|---|
| uuid | prior vCon version UUID | IESG | Section 4.1.9.1 RFC XXXX |
| url | referenced prior version vCon URL | IESG | Section 4.1.9.1 RFC XXXX |
| content_hash | prior version vCon hash | IESG | Section 4.1.9.1 RFC XXXX |
This document defines and new registry for the token name values that are permitted as values to the [extensions]s(#extensions) parameter. However it does not define any values for this registry. Values for this registry are to be defined in subsequent documents which define extensions to the vCon schema.¶
Extension Name:¶
The string token name of an extension to the vCon JSON schema. The name is case sensitive. Names may not match other registered names in a case-insensitive manner unless the Designated Experts state that there is a compelling reason to allow an exception.¶
Extension Description:¶
Brief description of the the vCon extension¶
Change Controller:¶
For Standards Track RFCs, list the "IESG". For others, give the name of the responsible party. Other details (e.g., postal address, email address, home page URI) may also be included.¶
Specification Document(s):¶
Reference to the document or documents that specify the parameter, preferably including URIs that can be used to retrieve copies of the documents. An indication of the relevant sections may also be included but is not required.¶
This document registers the following new parameter in the [JWS] JSON Web Signature and Encryption Header Parameters registry.¶
Header Parameter Name: "uuid"¶
Header Parameter Description: UUID of the signed object¶
Header Parameter Usage Location(s): JWS, JWE¶
Change Controller: IESG¶
Specification Document(s): Header Object (Section 5.2.2), Header Object (Section 5.3.1) of RFC XXXX¶
This appendix contains example vCons in the unsigned, signed and encrypted form. The JSON has been indented for readability. The vCons have been formatted such that long text lines have been wrapped with a left hand white space indent for readability purposes. Links for unformatted versions of the vCons are provided for each of the examples. The example vCons in this document were generated using the [PY-VCON] command line interface.¶
This example vCon is for a simple 2 party PSTN call. It has a single Dialog Object which contains a single channel wav format recording with the two parties audio mixed into the single channel.¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_call_int_rec.vcon¶
{
"parties": [
{
"tel": "+12345678901",
"name": "Alice"
},
{
"tel": "+19876543210",
"name": "Bob"
}
],
"dialog": [
{
"type": "recording",
"start": "2022-06-21T17:53:26.000+00:00",
"duration": 4.72,
"parties": [
0,
1
],
"mediatype": "audio/x-wav",
"filename": "ab_call.wav",
"encoding": "base64url",
"body": "UklGRioeAABXQVZFZm10IBQAAAAxAAEAQB8AAFkGAABBAAAAAg
BAAWZhY3QEAAAAgJMAAGRhdGH2HQAAoxjXHYXCRekuye4gK4Tsiv4wZeN
htuvu3RMkgyPXme4NeahQLG0yeLayx5HCIiRWK7psbQrQTFm57NwQJvIb
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}
],
"analysis": [],
"attachments": [],
"uuid": "019f155a-5131-80ec-b9a2-279e0d16bc46"
}
¶
The following is an unsigned form of an vCon for a 2 message email thread between 2 parties. The email messages are multipart MIME message bodies.¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_email_acct_prob_thread.vcon¶
{
"group": [],
"parties": [
{
"mailto": "b@example.com",
"name": "Bob"
},
{
"mailto": "a@example.com",
"name": "Alice"
}
],
"dialog": [
{
"type": "text",
"start": "2022-09-23T21:44:25.000+00:00",
"duration": 0,
"parties": [
0,
1
],
"mediatype": "multipart/mixed; \n\tboundary=\"----=_Part_38
8314_1108189513.1663969465698\"",
"encoding": "none",
"body": "------=_Part_388314_1108189513.1663969465698\r\nCo
ntent-Type: multipart/alternative;\r\n\tboundary=\"----=_
Part_388313_805631480.1663969465697\"\r\n\r\n------=_Part
_388313_805631480.1663969465697\r\nContent-Type: text/pla
in; charset=UTF-8\r\nContent-Transfer-Encoding: 7bit\r\n\
r\nAlice:Please find the image attached.\r\n\r\nRegards,B
ob\r\n\r\n------=_Part_388313_805631480.1663969465697\r\n
Content-Type: text/html; charset=UTF-8\r\nContent-Transfe
r-Encoding: 7bit\r\n\r\n<html><head></head><body><div cla
ss=\"yahoo-style-wrap\" style=\"font-family:Helvetica Neu
e, Helvetica, Arial, sans-serif;font-size:16px;\"><div di
r=\"ltr\" data-setdir=\"false\"><div><div dir=\"ltr\" sty
le=\"font-family: "Helvetica Neue", Helvetica,
Arial, sans-serif; font-size: 16px;\">Alice:</div><div di
r=\"ltr\" style=\"font-family: "Helvetica Neue"
, Helvetica, Arial, sans-serif; font-size: 16px;\">Please
find the image attached.<br></div><div dir=\"ltr\" style
=\"font-family: "Helvetica Neue", Helvetica, Ar
ial, sans-serif; font-size: 16px;\"><br></div><div dir=\"
ltr\" style=\"font-family: "Helvetica Neue", He
lvetica, Arial, sans-serif; font-size: 16px;\">Regards,</
div><div dir=\"ltr\" style=\"font-family: "Helvetica
Neue", Helvetica, Arial, sans-serif; font-size: 16p
x;\">Bob</div></div><br></div></div></body></html>\r\n---
---=_Part_388313_805631480.1663969465697--\r\n\r\n------=
_Part_388314_1108189513.1663969465698\r\nContent-Type: im
age/png\r\nContent-Transfer-Encoding: base64\r\nContent-D
isposition: attachment; filename=\"=?UTF-8?b?c2NyZWVuc2hv
dC5wbmc=?=\"\r\nContent-ID: <c4c28087-6fa1-395e-e50f-dcef
d3d6bf96@yahoo.com>\r\n\r\niVBORw0KGgoAAAANSUhEUgAAACYAAA
AeCAIAAADPdvs5AAAAA3NCSVQICAjb4U/gAAAAGXRFWHRT\r\nb2Z0d2F
yZQBnbm9tZS1zY3JlZW5zaG907wO/PgAAALpJREFUSInl1t0NgzAMBOC7
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UFWjIvaIL3CHCABSPKKtJckWfY6zw+sj5dq\r\nISdVIzmj2klzTZG2Rm
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U\r\n8NxcosAut1Y3NtjVX7UjZlmpgWTSFyvVQPKB16tSqW53bFnKtyyZ
vYT3rSsAWADWAlOjseYFfwAA\r\nAABJRU5ErkJggg==\r\n\r\n-----
-=_Part_388314_1108189513.1663969465698--\r\n",
"message_id": "<1126698042.388315.1663969465698@mail.yahoo.
com>"
},
{
"type": "text",
"start": "2022-09-23T21:44:59.000+00:00",
"duration": 0,
"parties": [
1,
0
],
"mediatype": "multipart/alternative; \n\tboundary=\"----=_P
art_390234_811845464.1663969499935\"",
"encoding": "none",
"body": "------=_Part_390234_811845464.1663969499935\r\nCon
tent-Type: text/plain; charset=UTF-8\r\nContent-Transfer-
Encoding: 7bit\r\n\r\n Hi Bob:Got it. Thanks.\r\n\r\n
On Friday, September 23, 2022, 9:44:40 PM UTC, Bob <b@exa
mple.com> wrote: \r\n \r\n Alice:Please find the image a
ttached.\r\n\r\nRegards,Bob\r\n \r\n------=_Part_390234_
811845464.1663969499935\r\nContent-Type: text/html; chars
et=UTF-8\r\nContent-Transfer-Encoding: 7bit\r\n\r\n<html>
<head></head><body><div class=\"ydp89e479a0yahoo-style-wr
ap\" style=\"font-family:Helvetica Neue, Helvetica, Arial
, sans-serif;font-size:16px;\"><div></div>\r\n <di
v><div><div dir=\"ltr\" style=\"font-family: Helvetica Ne
ue, Helvetica, Arial, sans-serif; font-size: 16px;\">Hi B
ob:</div><div dir=\"ltr\" style=\"font-family: Helvetica
Neue, Helvetica, Arial, sans-serif; font-size: 16px;\">Go
t it. Thanks.</div></div><br></div><div><br></div>\r\n
\r\n </div><div id=\"ydpdc5150a3yahoo_quoted_
4829810715\" class=\"ydpdc5150a3yahoo_quoted\">\r\n
<div style=\"font-family:'Helvetica Neue', Helvetic
a, Arial, sans-serif;font-size:13px;color:#26282a;\">\r\n
\r\n <div>\r\n
On Friday, September 23, 2022, 9:44:40 PM UTC, Bo
b <b@example.com> wrote:\r\n </div>\
r\n <div><br></div>\r\n <di
v><br></div>\r\n <div><div id=\"ydpdc5150a
3yiv4578005613\"><div><div style=\"font-family:Helvetica
Neue, Helvetica, Arial, sans-serif;font-size:16px;\" clas
s=\"ydpdc5150a3yiv4578005613yahoo-style-wrap\"><div dir=\
"ltr\"><div><div dir=\"ltr\" style=\"font-family:Helvetic
a, Arial, sans-serif;font-size:16px;\">Alice:</div><div d
ir=\"ltr\" style=\"font-family:Helvetica, Arial, sans-ser
if;font-size:16px;\">Please find the image attached.<br><
/div><div dir=\"ltr\" style=\"font-family:Helvetica, Aria
l, sans-serif;font-size:16px;\"><br></div><div dir=\"ltr\
" style=\"font-family:Helvetica, Arial, sans-serif;font-s
ize:16px;\">Regards,</div><div dir=\"ltr\" style=\"font-f
amily:Helvetica, Arial, sans-serif;font-size:16px;\">Bob<
/div></div><br></div></div></div></div></div>\r\n
</div>\r\n </div></body></html>\r\n------=_Par
t_390234_811845464.1663969499935--\r\n",
"message_id": "<2031327240.390235.1663969499936@mail.yahoo.
com>"
}
],
"analysis": [],
"attachments": [],
"created_at": "2026-06-29T23:03:01.095+00:00",
"redacted": {},
"subject": "Account problem",
"uuid": "019f159f-2cfb-8d95-b9a2-279e0d16bc46"
}
¶
The following is an unsigned form of an vCon for a 3 message email thread between 2 parties. The email messages are plain text message bodies.¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_email_prob_followup_text_thread.vcon¶
{
"group": [],
"parties": [
{
"mailto": "a@example.com",
"name": "Alice"
},
{
"mailto": "b@example.com",
"name": "Bob"
}
],
"dialog": [
{
"type": "text",
"start": "2022-09-23T23:24:59.000+00:00",
"duration": 0,
"parties": [
0,
1
],
"mediatype": "text/plain",
"encoding": "none",
"body": "Hi Bob:\nI just wanted to follow up to see that yo
ur account is ok now.\n\nRegards,\nAlice\n\n",
"message_id": "<2031327240.390235.1663969499936@mail.yahoo.
com>"
},
{
"type": "text",
"start": "2022-09-23T23:34:32.000+00:00",
"duration": 0,
"parties": [
1,
0
],
"mediatype": "text/plain; charset=UTF-8",
"encoding": "none",
"body": "Hi Alice:\nAll is fine. Thanks.\n\n On Friday,
September 23, 2022, 23:24:59 PM UTC, Alice <a@example.com
> wrote: \n \n Hi Bob:\n I just wanted to follow up to
see that your account is ok now.\n \n Regards,\n Alic
e\n",
"message_id": "<1126698042.388315.1663969465698@mail.yahoo.
com>"
},
{
"type": "text",
"start": "2022-09-23T23:38:12.000+00:00",
"duration": 0,
"parties": [
0,
1
],
"mediatype": "text/plain",
"encoding": "none",
"body": "Awesome!\n\n On Friday, September 23, 2022, 23:
34: PM UTC, Bob <b@example.com> wrote: \n\n Hi Alice:\n
All is fine. Thanks.\n \n On Friday, September 23
, 2022, 23:24:59 PM UTC, Alice <a@example.com> wrote: \n
\n Hi Bob:\n I just wanted to follow up to see t
hat your account is ok now.\n \n Regards,\n Alic
e\n",
"message_id": "<2031327240.390235.1663969499936@mail.yahoo.
com>"
}
],
"analysis": [],
"attachments": [],
"created_at": "2026-06-29T23:11:16.017+00:00",
"redacted": {},
"subject": "Account issue followup",
"uuid": "019f15a6-ba37-8ed3-b9a2-279e0d16bc46"
}
¶
This example vCon is for a simple 2 party PSTN call. It has a single Dialog Object which reference a single channel wav format recording with the two parties audio mixed into the single channel.¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_call_ext_rec.vcon¶
{
"parties": [
{
"tel": "+12345678901",
"name": "Alice"
},
{
"tel": "+19876543210",
"name": "Bob"
}
],
"dialog": [
{
"type": "recording",
"start": "2022-06-21T17:53:26.000+00:00",
"duration": 33.12,
"parties": [
0,
1
],
"url": "https://github.com/ietf-wg-vcon/draft-ietf-vcon-vco
n-core/raw/refs/heads/main/examples/ab_call.mp3",
"mediatype": "audio/x-mp3",
"filename": "ab_call.mp3",
"content_hash": "sha512-GLy6IPaIUM1GqzZqfIPZlWjaDsNgNvZM0iC
ONNThnH0a75fhUM6cYzLZ5GynSURREvZwmOh54-2lRRieyj82UQ"
}
],
"analysis": [],
"attachments": [],
"uuid": "019f15a6-a752-826f-b9a2-279e0d16bc46"
}
¶
TODO: fix diarization in transcript¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_call_ext_rec_analysis.vcon¶
{
"parties": [
{
"tel": "+12345678901",
"name": "Alice"
},
{
"tel": "+19876543210",
"name": "Bob"
}
],
"dialog": [
{
"type": "recording",
"start": "2022-06-21T17:53:26.000+00:00",
"duration": 33.12,
"parties": [
0,
1
],
"url": "https://github.com/ietf-wg-vcon/draft-ietf-vcon-vco
n-core/raw/refs/heads/main/examples/ab_call.mp3",
"mediatype": "audio/x-mp3",
"filename": "ab_call.mp3",
"content_hash": "sha512-GLy6IPaIUM1GqzZqfIPZlWjaDsNgNvZM0iC
ONNThnH0a75fhUM6cYzLZ5GynSURREvZwmOh54-2lRRieyj82UQ"
}
],
"analysis": [
{
"type": "transcript",
"dialog": 0,
"body": {
"metadata": {
"transaction_key": "deprecated",
"request_id": "019f15a6-c5e6-7d72-a534-e0243ea2c868",
"sha256": "04dc074100461f5082f2a7a286d0161f0e2728025e83
c20592aa7ea3724c2933",
"created": "2026-06-29T23:11:19.157Z",
"duration": 33.119938,
"channels": 1,
"models": [
"2187e11a-3532-4498-b076-81fa530bdd49"
],
"model_info": {
"2187e11a-3532-4498-b076-81fa530bdd49": {
"name": "general-nova-3",
"version": "2025-07-31.0",
"arch": "nova-3"
}
}
},
"results": {
"channels": [
{
"alternatives": [
{
"transcript": "Hello. This is example.com. My n
ame is Bob. How can I help you? Hi. I'd like
to add Fu to my service. Okay. Can you give m
e your name and phone number so I can look up
your account? My name is Alice, and my numbe
r is 1234567890. Thank you. Okay. I've added
two to your service. Is there anything else t
hat I can help you with? No. Thank you. Goodb
ye. Goodbye. Have a nice day.",
"confidence": 1,
"words": [
{
"word": "hello",
"start": 1.1999999,
"end": 1.76,
"confidence": 0.9946289,
"speaker": 0,
"speaker_confidence": 0.13952476,
"punctuated_word": "Hello."
},
{
"word": "this",
"start": 1.76,
"end": 2.24,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.13952476,
"punctuated_word": "This"
},
{
"word": "is",
"start": 2.24,
"end": 2.3999999,
"confidence": 0.9970703,
"speaker": 0,
"speaker_confidence": 0.13952476,
"punctuated_word": "is"
},
{
"word": "example.com",
"start": 2.3999999,
"end": 3.4399998,
"confidence": 0.90738934,
"speaker": 0,
"speaker_confidence": 0.13952476,
"punctuated_word": "example.com."
},
{
"word": "my",
"start": 3.4399998,
"end": 3.6,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "My"
},
{
"word": "name",
"start": 3.6,
"end": 3.6799998,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "name"
},
{
"word": "is",
"start": 3.6799998,
"end": 3.84,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "is"
},
{
"word": "bob",
"start": 3.84,
"end": 4.3199997,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "Bob."
},
{
"word": "how",
"start": 4.3199997,
"end": 4.48,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "How"
},
{
"word": "can",
"start": 4.48,
"end": 4.72,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "can"
},
{
"word": "i",
"start": 4.72,
"end": 4.7999997,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "I"
},
{
"word": "help",
"start": 4.7999997,
"end": 5.04,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "help"
},
{
"word": "you",
"start": 5.04,
"end": 5.52,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.51462495,
"punctuated_word": "you?"
},
{
"word": "hi",
"start": 5.6,
"end": 6.3199997,
"confidence": 0.9995117,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "Hi."
},
{
"word": "i'd",
"start": 6.3199997,
"end": 6.72,
"confidence": 0.99560547,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "I'd"
},
{
"word": "like",
"start": 6.72,
"end": 6.8799996,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "like"
},
{
"word": "to",
"start": 6.8799996,
"end": 6.96,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "to"
},
{
"word": "add",
"start": 6.96,
"end": 7.2799997,
"confidence": 0.9819336,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "add"
},
{
"word": "fu",
"start": 7.2799997,
"end": 7.68,
"confidence": 0.36791992,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "Fu"
},
{
"word": "to",
"start": 7.68,
"end": 8,
"confidence": 0.99609375,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "to"
},
{
"word": "my",
"start": 8,
"end": 8.16,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "my"
},
{
"word": "service",
"start": 8.16,
"end": 8.799999,
"confidence": 0.9892578,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "service."
},
{
"word": "okay",
"start": 9.2,
"end": 9.839999,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "Okay."
},
{
"word": "can",
"start": 10.16,
"end": 10.4,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "Can"
},
{
"word": "you",
"start": 10.4,
"end": 10.559999,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "you"
},
{
"word": "give",
"start": 10.559999,
"end": 10.719999,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "give"
},
{
"word": "me",
"start": 10.719999,
"end": 10.88,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.576506,
"punctuated_word": "me"
},
{
"word": "your",
"start": 10.88,
"end": 11.04,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.27221602,
"punctuated_word": "your"
},
{
"word": "name",
"start": 11.04,
"end": 11.2,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.27221602,
"punctuated_word": "name"
},
{
"word": "and",
"start": 11.2,
"end": 11.44,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.27221602,
"punctuated_word": "and"
},
{
"word": "phone",
"start": 11.44,
"end": 11.599999,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.27221602,
"punctuated_word": "phone"
},
{
"word": "number",
"start": 11.599999,
"end": 11.84,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.27221602,
"punctuated_word": "number"
},
{
"word": "so",
"start": 11.84,
"end": 12.08,
"confidence": 0.8935547,
"speaker": 0,
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"punctuated_word": "so"
},
{
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"start": 12.08,
"end": 12.16,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.27221602,
"punctuated_word": "I"
},
{
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"start": 12.16,
"end": 12.32,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "can"
},
{
"word": "look",
"start": 12.32,
"end": 12.48,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "look"
},
{
"word": "up",
"start": 12.48,
"end": 12.639999,
"confidence": 0.9980469,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "up"
},
{
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"start": 12.639999,
"end": 12.799999,
"confidence": 0.9980469,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "your"
},
{
"word": "account",
"start": 12.799999,
"end": 13.12,
"confidence": 0.9980469,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "account?"
},
{
"word": "my",
"start": 13.735,
"end": 14.135,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "My"
},
{
"word": "name",
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"end": 14.295,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "name"
},
{
"word": "is",
"start": 14.295,
"end": 14.455,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.6558119,
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},
{
"word": "alice",
"start": 14.455,
"end": 15.174999,
"confidence": 0.9355469,
"speaker": 0,
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"punctuated_word": "Alice,"
},
{
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},
{
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"confidence": 1,
"speaker": 0,
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},
{
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"end": 15.8949995,
"confidence": 1,
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},
{
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"confidence": 1,
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},
{
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"confidence": 0.9999512,
"speaker": 0,
"speaker_confidence": 0.65581185,
"punctuated_word": "1234567890."
},
{
"word": "thank",
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"end": 21.095,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "Thank"
},
{
"word": "you",
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"end": 21.654999,
"confidence": 1,
"speaker": 0,
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"punctuated_word": "you."
},
{
"word": "okay",
"start": 22.935,
"end": 23.335,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "Okay."
},
{
"word": "i've",
"start": 24.134874,
"end": 24.534874,
"confidence": 0.99560547,
"speaker": 0,
"speaker_confidence": 0.6558119,
"punctuated_word": "I've"
},
{
"word": "added",
"start": 24.534874,
"end": 24.854876,
"confidence": 0.9873047,
"speaker": 0,
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"punctuated_word": "added"
},
{
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"punctuated_word": "two"
},
{
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},
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},
{
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},
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},
{
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},
{
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},
{
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},
{
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{
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},
{
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},
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},
{
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},
{
"word": "thank",
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},
{
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},
{
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"speaker": 0,
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"punctuated_word": "Goodbye."
},
{
"word": "goodbye",
"start": 30.374874,
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"speaker": 0,
"speaker_confidence": 0.5973705,
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},
{
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},
{
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"end": 31.494875,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0.5973705,
"punctuated_word": "a"
},
{
"word": "nice",
"start": 31.494875,
"end": 31.654875,
"confidence": 0.99902344,
"speaker": 0,
"speaker_confidence": 0.5973705,
"punctuated_word": "nice"
},
{
"word": "day",
"start": 31.654875,
"end": 31.894875,
"confidence": 1,
"speaker": 0,
"speaker_confidence": 0,
"punctuated_word": "day."
}
],
"paragraphs": {
"transcript": "\nSpeaker 0: Hello. This is ex
ample.com. My name is Bob. How can I help y
ou? Hi.\n\nI'd like to add Fu to my service
. Okay. Can you give me your name and phone
number so I can look up your account? My n
ame is Alice, and my number is 1234567890.
Thank you.\n\nOkay. I've added two to your
service. Is there anything else that I can
help you with? No. Thank you.\n\nGoodbye. G
oodbye. Have a nice day.",
"paragraphs": [
{
"sentences": [
{
"text": "Hello.",
"start": 1.1999999,
"end": 1.76
},
{
"text": "This is example.com.",
"start": 1.76,
"end": 3.4399998
},
{
"text": "My name is Bob.",
"start": 3.4399998,
"end": 4.3199997
},
{
"text": "How can I help you?",
"start": 4.3199997,
"end": 5.52
},
{
"text": "Hi.",
"start": 5.6,
"end": 6.3199997
}
],
"speaker": 0,
"num_words": 14,
"start": 1.1999999,
"end": 6.3199997
},
{
"sentences": [
{
"text": "I'd like to add Fu to my ser
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"start": 6.3199997,
"end": 8.799999
},
{
"text": "Okay.",
"start": 9.2,
"end": 9.839999
},
{
"text": "Can you give me your name an
d phone number so I can look up you
r account?",
"start": 10.16,
"end": 13.12
},
{
"text": "My name is Alice, and my num
ber is 1234567890.",
"start": 13.735,
"end": 20.615
},
{
"text": "Thank you.",
"start": 20.775,
"end": 21.654999
}
],
"speaker": 0,
"num_words": 36,
"start": 6.3199997,
"end": 21.654999
},
{
"sentences": [
{
"text": "Okay.",
"start": 22.935,
"end": 23.335
},
{
"text": "I've added two to your servi
ce.",
"start": 24.134874,
"end": 25.734875
},
{
"text": "Is there anything else that
I can help you with?",
"start": 25.734875,
"end": 27.734875
},
{
"text": "No.",
"start": 28.054874,
"end": 28.534874
},
{
"text": "Thank you.",
"start": 28.534874,
"end": 29.334873
}
],
"speaker": 0,
"num_words": 20,
"start": 22.935,
"end": 29.334873
},
{
"sentences": [
{
"text": "Goodbye.",
"start": 29.334875,
"end": 29.974874
},
{
"text": "Goodbye.",
"start": 30.374874,
"end": 31.014874
},
{
"text": "Have a nice day.",
"start": 31.014874,
"end": 31.894875
}
],
"speaker": 0,
"num_words": 6,
"start": 29.334875,
"end": 31.894875
}
]
}
}
]
}
]
}
},
"encoding": "json",
"vendor": "deepgram",
"schema": "deepgram_prerecorded",
"product": "transcription"
}
],
"attachments": [],
"uuid": "019f15a6-a752-826f-b9a2-279e0d16bc46"
}
¶
This example vCon is the signed form of the Two Party Call vCon With Externally Referenced Recording (Appendix A.4) example. The private key used to sign this can be found at:¶
https://raw.githubusercontent.com/vcon-dev/vcon/main/certs/fake_grp.key¶
The certificate chain is included in the x5c parameter of the header Object.¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_call_ext_rec_signed.vcon¶
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"alg": "RS256",
"uuid": "019f15a6-a752-826f-b9a2-279e0d16bc46"
},
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}
]
}
¶
This example vCon is the encrypted form of the Signed vCon (Appendix A.6) example. The private key to decrypt it can be found at:¶
https://raw.githubusercontent.com/vcon-dev/vcon/main/certs/fake_grp.key¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_call_ext_rec_encrypted.vcon¶
{
"protected": "eyJhbGciOiJSU0EtT0FFUCIsImVuYyI6IkEyNTZDQkMtSFM1M
TIifQ",
"iv": "KKIKWbVbB27V0cQCenwbIg",
"ciphertext": "P0B2TYhcy8G-gOoD-498biJyIqAfJJz124AJ0wyK2eGYhP4Y
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PKMKD3b_n4kUtEOWziDqGcO8khROWsCyNaM-LclLSTPdtxbMAO973NFbE6Yul
Kk71sfFjoHRkNmJWdVvBABx4cLJEeleCSBKMNBYz8L88Nj-Vh6VFcr_KpORDH
L63Biyqccef65JgTAMeF2PWZRGRqx7Zo2fKl_TXlnTAAouq5dfO9I1O7Fqnz_
l1tPNP1TqIWBL-ClzJelYusAgfizxBcgtddj1j_m7X5_HxhirRqDbeLhzvn6o
-7iqiFICQiF1W_4HCKog2l7MbKoxWgSesTa2gAib90h-ynBUX3pAJSacmNfCT
bc-PGtUsmPRhNtHX36kutDPzOq89-i6wmZG7ZzATk_Qa7_pIvJGJjLt0_9n7V
95dDNTGZvVVNEt2sdbWVyB4yWbjZ4qZaL0R__qUBLZzSFc2qsfagN5Fnr_fn0
JSbBISO-7oaROW4pzp0HQB2miLcqMCRDbeLAfMoxFPl0CNv-JghkR69q4Bw0m
28UJ_f8VBjnyZElDX9xbSFO-xHljqvx26T1k5nlNIn61ac3M120POSSGhM3Ts
zxA2chgsF6pVNdQdA8yPvkKuldef_MFEdrR0-_e3Aw8aPlwZCd7WPrD6sq9ra
0WNTA_WyVYn8QhOP7nBguCJgQL0T3uYue8-je4mXDwUFfUNcWsroQx2rZWYPe
W-wXAneHISBxq45B63OqfSX6JGeYwCQ61xAVKTzF9G7keV-cGyRyCABlUhTpn
Oj_1AoSBMVq8hU6CS47ue6aKROzbK_m6ZzmayPIAlw3rsPZOUxPHgDDhk0Vqn
EVijZ_bD6_HLEh-8DrAyphqY6mj_uHpPL_yZsbv2CENNKhRqbeiVs5jz65pA-
JVc1Yh6q0JgXOP7lKjIMpQf3FbJboPqzIUAB6KUVZGTlRN6o8Nva1QAdqaaD1
sGbNI5g6PLlfCw4D8yrybK4ZvyBTmMsr_0DjtSF5-wY2IwQmg2EwbHCg8BCef
vqUKtt32nl_fNVBbRAjqov-tyx0SbkqSkn9T55t06hLYZa_fs7MSXd8sJF8ko
PG53MuwXgL52YZkgtDZkxooAFwp8TDcqrQFTXHnb1ob1Qp9GgTM82ZVTxLr1v
vCweM2coiOgVKIFva3Ve6bnphkzn6uQZ2lwN6qt5iw2-DGtojqHC-rW0p9wEf
mZJHD1YyJKoGt40oJeG1njTGL2_OB63zyOUipXoCN4trRy4hMwmuWqWILtP4r
ooqYOGyt8lCBdzMYzkYulIE5yPint_QnmDJrDXQeCtHxvIidCGQs9h7xoXNOY
wdr_3bjQBOF1WA6T-2SvBcMmXDp6zEf_mPJ0EjPMMtOmDTLXd_KwBYQpDkBhy
PVFvGC6Rz9wmsHAJ2X8QZ9Arm4oAFiKa2WNZdrFDTqx_jz8tgsSIqaDCd30IC
AZyfxf65msybcQPUkrMl_vFOH--XVLXtle9hc5Cip2oKTWEYkB3sTf2q2dx4v
2zus5xajPe7bwRQy7a9MjdCMO5NdiBgX9AyYD93RPRyKTfB-BluNNe4nxB3eh
1iVFH6zXAO2BSLA_OviD8nH7_Hyk_sujC__sLrgP95SreLgTeYpk-k6QSnnEF
HqNtyJphIf_SCZvvty9MKCc5vpDKp1cdcY7CX31CE95DOKiqRwqO00aq2HSSh
2dfYl3e2c1erX8HARstTqHVFIqguezWO4GMCk6MEg7GWCnh4kNvxJc6FpJF8Q
",
"tag": "hHOLREOYhFDWFmxf6VUGylAX6mn46n5KhLdiW5YSI6o",
"recipients": [
{
"header": {
"enc": "A256CBC-HS512"
},
"encrypted_key": "eYPoGY6w_Lw_Hk_fN9oP09A4aLopNf1XDmU0QgbCl
_6PQihDLbTQLjmOQzyZc7nOkyhLYlWVrJIl3QXe8XW_6oxmr8iuezjnkf
CSYjvNBYfJoh0MgsfYPPQsMDpWCYpKviqpFJ8_cMjsj5DAgwzkD3W0jXK
GzlrWiAl5dTZ9MwvcRB7PEmzbKpBFJpH45OwW4amC26edINT7XVZj789P
kG8MWXDbVZSZlbLIFMBWP2dZPdYzXpwow9gJB6Fk6ApU45mmEKmyNLC_l
zsFhxBafdooWoX2Hjo0l06ka5JNixdMsrWHfCcwqvS1mUlB0ix8aJ8iwR
efa0IXFHbbpGuJlA"
}
],
"unprotected": {
"uuid": "019f15a6-a752-826f-b9a2-279e0d16bc46",
"cty": "application/vcon+json",
"enc": "A256CBC-HS512"
}
}
¶
This is an example redaction of the vCon in the example Two Party Call vCon With Externally Referenced Recording (Appendix A.4). Most notable is the Redacted object (Section 4.1.8) which references the lesser redacted version of this vCon. In addition the url parameter has been redacted from the Dialog Object (Section 4.3), but the rest of the Dialog Object (Section 4.3) was left in the redaction.¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_call_ext_rec_redacted.vcon¶
{
"parties": [
{
"name": "Alice"
},
{
"name": "Bob"
}
],
"dialog": [
{
"type": "recording",
"start": "2022-06-21T17:53:26.000+00:00",
"duration": 33.12,
"parties": [
0,
1
],
"mediatype": "audio/x-mp3",
"filename": "ab_call.mp3",
"content_hash": "sha512-GLy6IPaIUM1GqzZqfIPZlWjaDsNgNvZM0iC
ONNThnH0a75fhUM6cYzLZ5GynSURREvZwmOh54-2lRRieyj82UQ"
}
],
"analysis": [
{
"type": "transcript-redacted",
"dialog": 0,
"body": [
{
"parties": 0,
"start": "2022-06-21T17:53:27.200000+00:00",
"duration": 0.5600001000000001,
"text": "Hello."
},
{
"parties": 0,
"start": "2022-06-21T17:53:27.760000+00:00",
"duration": 1.6799997999999998,
"text": "This is {{URL}}."
},
{
"parties": 0,
"start": "2022-06-21T17:53:29.440000+00:00",
"duration": 0.8799999000000005,
"text": "My name is Bob."
},
{
"parties": 0,
"start": "2022-06-21T17:53:30.320000+00:00",
"duration": 1.2000002999999992,
"text": "How can I help you?"
},
{
"parties": 0,
"start": "2022-06-21T17:53:31.600000+00:00",
"duration": 0.7199997000000007,
"text": "Hi."
},
{
"parties": 0,
"start": "2022-06-21T17:53:32.320000+00:00",
"duration": 2.4799992999999994,
"text": "I'd like to add Fu to my service."
},
{
"parties": 0,
"start": "2022-06-21T17:53:35.200000+00:00",
"duration": 0.6399990000000013,
"text": "{{US_STATE}}."
},
{
"parties": 0,
"start": "2022-06-21T17:53:36.160000+00:00",
"duration": 2.959999999999999,
"text": "Can you give me your name and phone number so
I can look up your account?"
},
{
"parties": 0,
"start": "2022-06-21T17:53:39.735000+00:00",
"duration": 6.879999999999999,
"text": "My name is Alice, and my number is {{BAN}}."
},
{
"parties": 0,
"start": "2022-06-21T17:53:46.775000+00:00",
"duration": 0.8799990000000015,
"text": "Thank you."
},
{
"parties": 0,
"start": "2022-06-21T17:53:48.935000+00:00",
"duration": 0.40000000000000213,
"text": "{{US_STATE}}."
},
{
"parties": 0,
"start": "2022-06-21T17:53:50.134874+00:00",
"duration": 1.600000999999999,
"text": "I've added two to your service."
},
{
"parties": 0,
"start": "2022-06-21T17:53:51.734875+00:00",
"duration": 2,
"text": "Is there anything else that I can help you wit
h?"
},
{
"parties": 0,
"start": "2022-06-21T17:53:54.054874+00:00",
"duration": 0.4799999999999969,
"text": "No."
},
{
"parties": 0,
"start": "2022-06-21T17:53:54.534874+00:00",
"duration": 0.7999990000000032,
"text": "Thank you."
},
{
"parties": 0,
"start": "2022-06-21T17:53:55.334875+00:00",
"duration": 0.6399989999999995,
"text": "Goodbye."
},
{
"parties": 0,
"start": "2022-06-21T17:53:56.374874+00:00",
"duration": 0.6400000000000006,
"text": "Goodbye."
},
{
"parties": 0,
"start": "2022-06-21T17:53:57.014874+00:00",
"duration": 0.880001,
"text": "Have a nice day."
}
],
"encoding": "json",
"vendor": "CapitalOne",
"schema": "data_labeler_schema",
"product": "dataprofiler"
}
],
"attachments": [],
"uuid": "01928e10-193e-8231-b9a2-279e0d16bc46",
"redacted": {
"uuid": "019f15a6-a752-826f-b9a2-279e0d16bc46",
"type": "PII Redaction"
}
}
¶
This is an example vCon with an Amended Object (Section 4.1.9) referencing the vCon that it amends or adds additional content. In this case it is referencing the signed vCon example above. An example text Dialog Object (index 1) is the amendment.¶
The unformatted version of the following example can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/examples/ab_call_ext_rec_amended.vcon¶
{
"parties": [
{
"tel": "+12345678901",
"name": "Alice"
},
{
"tel": "+19876543210",
"name": "Bob"
}
],
"dialog": [
{
"type": "recording",
"start": "2022-06-21T17:53:26.000+00:00",
"duration": 33.12,
"parties": [
0,
1
],
"url": "https://github.com/ietf-wg-vcon/draft-ietf-vcon-vco
n-core/raw/refs/heads/main/examples/ab_call.mp3",
"mediatype": "audio/x-mp3",
"filename": "ab_call.mp3",
"content_hash": "sha512-GLy6IPaIUM1GqzZqfIPZlWjaDsNgNvZM0iC
ONNThnH0a75fhUM6cYzLZ5GynSURREvZwmOh54-2lRRieyj82UQ"
},
{
"type": "text",
"start": "2022-06-21T17:53:26.000+00:00",
"parties": [
1,
0
],
"mediatype": "text/plain",
"body": "Good day!",
"encoding": "none"
}
],
"analysis": [],
"attachments": [],
"uuid": "019f15a6-aa72-8dbd-a20f-d188127fad29",
"amended": {
"uuid": "019f15a6-a752-826f-b9a2-279e0d16bc46"
}
}
¶
TODO: recording-set example with party_history¶
This JSON schema is provided as informational. The text in sections 1-6 of this document define the normative definition of the vCon schema. If the JSON schema provided below differs from that in the text of the above sections, the text should be taken as the definitive definition and the JSON Schema below should be consider incorrect.¶
The JSON Schema definition below has been formatted with line breaks to print nicely on the page. The unformatted version of the JSON schema can be downloaded from: https://raw.githubusercontent.com/ietf-wg-vcon/draft-ietf-vcon-vcon-core/refs/heads/main/vcon_json_schema.json¶
{
"$schema": "http://json-schema.org/draft-07/schema#",
"$id": "https://ietf.org/vcon/schemas/unsigned-vcon.json",
"title": "vCon - Unsigned Form",
"description": "JSON schema for the unsigned form of vCon (Conv
ersational Data Container) as defined in RFCXXXX",
"type": "object",
"required": ["uuid", "created_at"],
"properties": {
"vcon": {
"type": "string",
"description": "DEPRECATED: Syntactic version of the JSON f
ormat. This was used to indicate schema changes in the In
ternet-Draft versions",
"const": "0.4.0"
},
"uuid": {
"type": "string",
"description": "Globally unique identifier for the vCon. SH
OULD be a version 8 UUID",
"format": "uuid"
},
"extensions": {
"type": "array",
"description": "List of names of all vCon extensions used b
y this vCon",
"items": {
"type": "string"
}
},
"critical": {
"type": "array",
"description": "List of extension names that a consumer MUS
T support to safely process this vCon",
"items": {
"type": "string"
}
},
"created_at": {
"type": "string",
"description": "Creation time of this vCon in RFC3339 forma
t",
"format": "date-time"
},
"updated_at": {
"type": "string",
"description": "Last modified time of this vCon in RFC3339
format",
"format": "date-time"
},
"subject": {
"type": "string",
"description": "Subject or topic of the conversation"
},
"redacted": {
"type": "object",
"description": "Reference to the unredacted or less redacte
d vCon prior instance",
"required": ["type"],
"properties": {
"uuid": {
"type": "string",
"description": "UUID of the unredacted or less redacted
vCon prior instance",
"format": "uuid"
},
"type": {
"type": "string",
"description": "Type of redaction performed"
},
"url": {
"type": "string",
"description": "HTTPS URL where the referenced vCon is
stored",
"format": "uri"
},
"content_hash": {
"oneOf": [
{"type": "string"},
{"type": "array", "items": {"type": "string"}}
],
"description": "Hash(es) of the external content using
format: algorithm-base64url_encoded_hash"
}
}
},
"amended": {
"type": "object",
"description": "Reference to the prior vCon instance versio
n that this vCon amends",
"properties": {
"uuid": {
"type": "string",
"description": "UUID of the prior vCon instance version
",
"format": "uuid"
},
"url": {
"type": "string",
"description": "HTTPS URL where the referenced vCon is
stored",
"format": "uri"
},
"content_hash": {
"oneOf": [
{"type": "string"},
{"type": "array", "items": {"type": "string"}}
],
"description": "Hash(es) of the external content (requi
red if url is provided)"
}
}
},
"parties": {
"type": "array",
"description": "Array of Party Objects representing all par
ties involved in the conversation",
"items": {
"$ref": "#/definitions/Party"
}
},
"dialog": {
"type": "array",
"description": "Array of Dialog Objects containing the capt
ured conversation content",
"items": {
"$ref": "#/definitions/Dialog"
}
},
"analysis": {
"type": "array",
"description": "Array of Analysis Objects containing analys
is performed on the conversational data",
"items": {
"$ref": "#/definitions/Analysis"
}
},
"attachments": {
"type": "array",
"description": "Array of Attachment Objects for ancillary d
ocuments related to the conversation",
"items": {
"$ref": "#/definitions/Attachment"
}
}
},
"definitions": {
"Party": {
"type": "object",
"description": "Represents a party involved in the conversa
tion",
"properties": {
"tel": {
"type": "string",
"description": "TEL URL (RFC3966) for the party"
},
"sip": {
"type": "string",
"description": "SIP URL for the party"
},
"stir": {
"type": "string",
"description": "STIR PASSporT in JWS Compact Serializat
ion form"
},
"mailto": {
"type": "string",
"description": "email address for the party"
},
"name": {
"type": "string",
"description": "Name of the party"
},
"did": {
"type": "string",
"description": "Decentralized Identifier (DID) URI for
the party"
},
"validation": {
"type": "string",
"description": "Label or token identifying the method o
f identity validation used"
},
"gmlpos": {
"type": "string",
"description": "Geographic location in GML pos format (
latitude longitude)"
},
"civicaddress": {
"$ref": "#/definitions/Civicaddress"
},
"uuid": {
"type": "string",
"description": "Unique identifier for the participant"
},
"type": {
"type": "string",
"description": "Participant type"
},
"org": {
"type": "string",
"description": "Organization to which the party belongs
"
},
"dept": {
"type": "string",
"description": "Department to which the party belongs"
}
}
},
"Civicaddress": {
"type": "object",
"description": "Civic address information for a party's loc
ation",
"properties": {
"country": {"type": "string"},
"a1": {"type": "string", "description": "National subdivi
sion (state/province)"},
"a2": {"type": "string", "description": "County/parish/di
strict"},
"a3": {"type": "string", "description": "City/township"},
"a4": {"type": "string", "description": "City division/bo
rough"},
"a5": {"type": "string", "description": "Neighborhood/blo
ck"},
"a6": {"type": "string", "description": "Street"},
"prd": {"type": "string", "description": "Leading street
direction"},
"pod": {"type": "string", "description": "Trailing street
suffix"},
"sts": {"type": "string", "description": "Street suffix"}
,
"hno": {"type": "string", "description": "House number"},
"hns": {"type": "string", "description": "House number su
ffix"},
"lmk": {"type": "string", "description": "Landmark"},
"loc": {"type": "string", "description": "Additional loca
tion info"},
"flr": {"type": "string", "description": "Floor"},
"nam": {"type": "string", "description": "Name/occupant"}
,
"pc": {"type": "string", "description": "Postal code"}
}
},
"Dialog": {
"type": "object",
"description": "Represents a segment of captured conversati
on",
"required": ["type", "start"],
"properties": {
"type": {
"type": "string",
"enum": ["recording", "text", "transfer", "incomplete",
"recording-set"],
"description": "Type of dialog"
},
"start": {
"type": "string",
"format": "date-time",
"description": "Start time of the dialog in RFC3339 for
mat"
},
"duration": {
"anyOf": [
{"type": "integer", "minimum": 0},
{"type": "number", "minimum": 0}
],
"description": "Duration in seconds"
},
"parties": {
"anyOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer", "minim
um": 0}},
{
"type": "array",
"items": {
"anyOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer",
"minimum": 0}},
{"type": "null"}
]
}
}
],
"description": "Index/indices of parties in the parties
array"
},
"originator": {
"type": "integer",
"minimum": 0,
"description": "Index of the originating party if first
party is not the originator"
},
"recordings": {
"type": "array", "items": {"type": "integer", "minimum"
: 0},
"description": "recording-set reference to list of indi
ces to recording Dialog Objects"
},
"recording_set": {
"type": "integer",
"minimum": 0,
"description": "Index of the recording-set Dialog Objec
t that this recording is a part of"
},
"mediatype": {
"type": "string",
"description": "Media type of the dialog content"
},
"filename": {
"type": "string",
"description": "Original filename of the dialog content
"
},
"body": {
"description": "Inline content of the dialog (for inlin
e files). Any type for encoding=json, otherwise it m
ust be a string."
},
"encoding": {
"type": "string",
"enum": ["base64url", "json", "none"],
"description": "Encoding type for inline content"
},
"url": {
"type": "string",
"format": "uri",
"description": "HTTPS URL for externally referenced con
tent"
},
"content_hash": {
"oneOf": [
{"type": "string"},
{"type": "array", "items": {"type": "string"}}
],
"description": "Hash(es) of external content"
},
"disposition": {
"type": "string",
"enum": ["no-answer", "congestion", "failed", "busy", "
hung-up", "voicemail-no-message"],
"description": "Reason for incomplete dialog (required
for incomplete type)"
},
"session_id": {
"anyOf": [
{"$ref": "#/definitions/SessionId"},
{"type": "array", "items": {"$ref": "#/definitions/Se
ssionId"}},
{
"type": "array",
"items": {
"oneOf": [
{"$ref": "#/definitions/SessionId"},
{"type": "array", "items": {"$ref": "#/definiti
ons/SessionId"}}
]
}
}
],
"description": "Session ID(s) for the dialog"
},
"party_history": {
"type": "array",
"items": {"$ref": "#/definitions/PartyHistory"},
"description": "History of party join/drop/hold/mute ev
ents"
},
"transferee": {
"type": "integer",
"minimum": 0,
"description": "Party index of the transferee (for tran
sfer type)"
},
"transferor": {
"type": "integer",
"minimum": 0,
"description": "Party index of the transferor (for tran
sfer type)"
},
"transfer_target": {
"oneOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer", "minim
um": 0}}
],
"description": "Party index/indices of the transfer tar
get (for transfer type)"
},
"original": {
"oneOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer", "minim
um": 0}}
],
"description": "Dialog index/indices of original conver
sation (for transfer type)"
},
"consultation": {
"oneOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer", "minim
um": 0}}
],
"description": "Dialog index/indices of consultation (f
or transfer type)"
},
"target_dialog": {
"oneOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer", "minim
um": 0}}
],
"description": "Dialog index/indices of target dialog (
for transfer type)"
},
"application": {
"type": "string",
"description": "Application, communication channel or c
ontext of the conversation"
},
"message_id": {
"type": "string",
"description": "Unique message identifier from the mess
aging system"
}
}
},
"SessionId": {
"type": "object",
"description": "Session identifier with local and remote UU
IDs",
"properties": {
"local": {
"type": "string",
"description": "Local UUID for the session"
},
"remote": {
"type": "string",
"description": "Remote UUID for the session"
}
}
},
"PartyHistory": {
"type": "object",
"description": "Records party events during the dialog",
"required": ["party", "time", "event"],
"properties": {
"party": {
"type": "integer",
"minimum": 0,
"description": "Index of the party"
},
"time": {
"type": "string",
"format": "date-time",
"description": "Time of the event in RFC3339 format"
},
"event": {
"type": "string",
"enum": ["join", "drop", "hold", "unhold", "mute", "unm
ute", "keydown", "keyup"],
"description": "Type of event"
},
"button": {
"type": "string",
"description": "DTMF digit, character or string (requir
ed for keydown/keyup events)"
}
}
},
"Attachment": {
"type": "object",
"description": "Represents an ancillary document related to
the conversation",
"required": ["start", "party", "dialog"],
"properties": {
"purpose": {
"type": "string",
"description": "text description of what the attachment
is for"
},
"start": {
"type": "string",
"format": "date-time",
"description": "Time the attachment was sent/exchanged
in RFC3339 format"
},
"party": {
"type": "integer",
"minimum": 0,
"description": "Index of the party that contributed the
attachment"
},
"dialog": {
"type": "integer",
"minimum": 0,
"description": "Index of the dialog this attachment is
part of"
},
"mediatype": {
"type": "string",
"description": "Media type of the attachment"
},
"filename": {
"type": "string",
"description": "Original filename of the attachment"
},
"body": {
"description": "Inline content of the attachment (for i
nline files). Any type for encoding=json, otherwise
it must be a string."
},
"encoding": {
"type": "string",
"enum": ["base64url", "json", "none"],
"description": "Encoding type for inline content"
},
"url": {
"type": "string",
"format": "uri",
"description": "HTTPS URL for externally referenced att
achment"
},
"content_hash": {
"oneOf": [
{"type": "string"},
{"type": "array", "items": {"type": "string"}}
],
"description": "Hash(es) of external content"
}
}
},
"Analysis": {
"type": "object",
"description": "Represents analysis performed on the conver
sational data",
"required": ["type", "vendor"],
"properties": {
"type": {
"type": "string",
"description": "Semantic type of analysis (e.g., report
, sentiment, summary, transcript, translation, tts)"
},
"dialog": {
"oneOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer", "minim
um": 0}}
],
"description": "Index/indices of dialog objects this an
alysis is based on"
},
"attachment": {
"oneOf": [
{"type": "integer", "minimum": 0},
{"type": "array", "items": {"type": "integer", "minim
um": 0}}
],
"description": "Index/indices of attachment objects thi
s analysis is based on"
},
"mediatype": {
"type": "string",
"description": "Media type of the analysis file"
},
"filename": {
"type": "string",
"description": "Original filename of the analysis data"
},
"vendor": {
"type": "string",
"description": "Vendor or product name that generated t
he analysis"
},
"product": {
"type": "string",
"description": "Product name to differentiate from othe
r vendor products"
},
"schema": {
"type": "string",
"description": "Token or label for the data format/sche
ma of the analysis"
},
"body": {
"description": "Inline content of the analysis (for inl
ine files). Any type for encoding=json, otherwise it
must be a string."
},
"encoding": {
"type": "string",
"enum": ["base64url", "json", "none"],
"description": "Encoding type for inline content"
},
"url": {
"type": "string",
"format": "uri",
"description": "HTTPS URL for externally referenced ana
lysis"
},
"content_hash": {
"oneOf": [
{"type": "string"},
{"type": "array", "items": {"type": "string"}}
],
"description": "Hash(es) of external content"
}
}
}
}
}
¶
Thank you to Thomas McCarthy-Howe for inventing the concept of a vCon and the many discussions that we had while this concept was developed into reality.¶
Thank you to Jonathan Rosenberg and Andrew Siciliano for their input to the vCon container requirements in the form of I-D: draft-rosenberg-vcon-cc-usecases.¶
Thank you to Rohan Mahy for his help in exploring the CDDL schema and CBOR format for vCon and testing out the extension framework with MIME.¶
The examples in this document were generated using the command line interface (CLI) from the py-vcon [PY-VCON] python open source project.¶
Thank you to Steve Lasker for formatting and spelling edits.¶
Thank you to Mike Jones for input and help media types, version and helping to form the extension framework.¶
Thank you to Jonathan Lennox for numerous inputs including separate single channel recordings per party and the extension framework.¶
Thank you to Marc Petit-Huguenin for sorting out session_id.¶
Thank you to Rob Sliwa for helping to review and test the JSON Schema.¶
Thank you to Mike Jones, Richard Barnes and Mike Ounsworth for their help with providing an approach to maintaining integrity for long term storage of signed vCons.¶
Thank you to Scott Godin for the idea and help on designing the multi-segment recording metadata concept for recording-set.¶