From: (Tony Lindsey) xxltony@cts.com
Subject: Mac*Chat#111/01-Jun-96

Mac*Chat#111/01-Jun-96
======================

  Welcome to Mac*Chat, the weekly electronic newsletter for everyone
  interested in using a Macintosh computer professionally, no matter
  what their situation or profession.

  See the end of this file for further information, including how to get a free
  subscription.

  Any [comments in brackets] are by Tony Lindsey.

Highlights Of This Issue
------------------------
  We begin the topic of Internet-based Chatting programs, we learn
  about several very useful utilities, Epson Pro XL color-printer
  users leap to defend their printers, Ken Dunnington tells us
  about the new Info-Mac Official Web-site, we get news about two
  great utilities that track-down bad fonts, we mention a good
  source for Zip disks, we learn about Apple's official Tech
  resources newsletter, a teacher asks for the best Mac Web-server,
  we get some clearer ideas about how people and software programs
  are using the Web, and I ask for some personal help with Open
  Transport.

Topics:
Highlights Of This Issue
Editor's Notes - Requests For Help
Online Chat - What's The Best Way To Learn More?
Favorite Utilities, Continued
Inexpensive Color Printers - Epson Fans Reply
New Info-Mac Official Web-Site
Radioactive Font Fixers, Part 1 - Font Box & The FONDler
Price Club Has Zip Disks
Technical Section Starts... Here
Information Alley - Reviewed
What's The Best Mac-Based Web-Server?
Maybe Web-Spiders Aren't To Blame
Open Transport - Help!
Legalisms
Free Subscriptions To This Newsletter

Editor's Notes - Requests For Help
----------------------------------
  By Tony Lindsey <TLindsey@cts.com>

  I've received a pile of messages from Faithful Readers asking me
  how they can do volunteer-work to help me with the newsletter's
  operations.  I have been thinking about this lately, and
  here are my requests:

  -----

  I'd like some help tracking down contact-information for
  corporations.  I receive many tips from readers that don't
  include the mentioned company's phone numbers, address, URL or
  e-mail address, and when I ask them to expand upon it, they don't
  know where to start.  This forces me to spend time tracking it
  down myself.  I'd love to be able to fire-off a request for help
  from dependable folks before deadline approaches.

  See the following sections regarding "CE Software" and "Casady &
  Greene" for good examples of what I mean...

  -----

  I'd also like some step-by-step help in creating a Nisus Writer
  Macro.  I look at the published instructions and my mind goes
  blank.  All I want is a macro that deletes every line in a
  document that starts with a "bullet" (option-8) character.  This
  would help me to delete all of the superfluous lines in incoming
  e-mail messages that start with stuff like "MIME-" and
  "X-Sender:".  I'm already flagging those lines with a bullet.  I
  filter a LOT of e-mail every week, and it's a heap of hand-work
  to re-format the data for Mac*Chat.

Online Chat - What's The Best Way To Learn More?
------------------------------------------------
   By: Joe Naff, <hrntutor@dmv.com>

  I need a chat program that will work on a MAC that will go
  through dmv.com. So far I have not found one to download. Since
  leaving AOL I have had no chat program. Can you help me? I am
  relatively new to this world.

  ----

Tony's Reply...

  By Tony Lindsey <TLindsey@cts.com>

  Actually, I've been wondering the same thing - First, I checked
  out what was said in the online version of Adam Engst's Internet
  Starter Kit:

  <http://www.mcp.com/hayden/iskm/mac.html>

  Unfortunately, the section on IRC Chat was a lot of stuff I
  couldn't use.  However, I did find out that he favors a program
  called Homer, so I stopped by his ftp site to download it:

  <ftp://ftp.tidbits.com/pub/tidbits/tisk/inet/homer-094.hqx>
  <ftp://ftp.tidbits.com/pub/tidbits/tisk/inet/homer-clients.hqx>

  I'm hoping to clear some room in my schedule to check it out, but
  I'd rather lean on my wisest readers for help.  So, what is the
  current scoop on IRC Chat programs?  What's a simple,
  well-explained way to set one up and get the best use out of it?
  Which one is best, and why?

  I'm a bit afraid to do much with them, since I fear that I will
  be sucked into constant online chatting.  I've tried it a few
  times on local BBS's and America Online - I would suddenly
  realize that it was 3 AM and my eyes were bugging out of my head.
  Now I know how some people get carried away and get $300 monthly
  AOL bills.

Favorite Utilities, Continued
-----------------------------
  [This continues the discussion of favorite utilities from issues
  108, 109 and 110.]

  By: Doug Lobdell, Colorado <doug@cos.srs.com>

  Web Arranger is the size of a full fledged application, but is
  really a Utility because that's the best way to use it.

  CE Software
  1801 Industrial Circle
  PO Box 65580
  West Des Moines, IA 50265
  <800-523-7638/515-221-1801/Fax 515-221-2258>
  <ce_support@cesoft.com>
  <http://www.cesoft.com/webarranger/webarrangerpage.html>

  It has taken over my life like some people's DayTimers - it's my
  contact manager, project manager, scheduler, and log for
  everything from major projects at work to how far I've run this
  week/month/year. Super easy, very customizable interface (once
  you take an hour or so to learn - time well spent). I was super
  fortunate to get 1.0 free when CE Software was giving it away. I
  don't need the stuff in the 2.0 upgrade that they've recently
  released, but for anyone that wants a great PIM with fantastic
  internet integration, WebArranger 2.0 would be $49 well spent.

  Pick one? You're gonna make me pick one?? Welllll - like I said,
  WebArranger now runs my life, so even tho' its an app I'd still
  say its my favoritest utility.

  -------

  By: EdwinW9@aol.com

  My favorite utility is QuickDex. In spite of all the "better"
  products out there, I use this info application without fail
  every day. All of my contacts are stored in a card file. In
  addition, I have a card file for technical tidbits, and yet
  another for jokes and quotes.

   Casady & Greene
   22734 Portola Drive
   Salinas, CA 93908-1119
   <800/359-4920/408-484-9228/fax 408-484-9218>
   <c&g@casadyg.com><http://www.casadyg.com>

  QDex uses a freeform search, so I often have to search through
  four or five hits to get to the one hit I need. Why use such as
  an outdated info manager?

  There are three reasons I have refused to switch, or even upgrade
  Qdex to its latest incarnation.

  First, it use 20K of memory. What's better, is that it can keep
  several databases or card files open at once. I don't know how it
  does this, but I do know that newer products can't do this with
  200 or even 200K of memory. The app and card files take up about
  400K of disk space. This means that I can carry around a complete
  list of contacts, often used tech facts, and on a floppy disk. I
  know that I will be able to open up my information on the oldest
  and newest of systems. Since the information is on a single
  floppy, I never forget to take it with me (as I do my creaky old
  PB100). A floppy is very light, too, so when I go into the city,
  or on a train, I don't have to lug "portable" equipment.

  Second, it starts up in a second or two, even on older equipment.
  Even with three substantial card files open, I have NEVER had to
  increase the memory partition.

  Third, it is a free form database. I simply add a card and paste
  information as needed. There is no learning curve.

  Alas, some day the program will cease to function, since it is no
  longer supported. If anyone knows who wrote this for Casady &
  Greene many, many moons ago, I'd like to personally thank the
  programmer(s).

  ------

  By Malcolm Dunn, Vancouver, Canada <medunn@vcn.bc.ca>

  As an addendum to the reports on PopChar in MacChat, you might
  wish to tell readers that PopChar ceases to be freeware after
  this version. It's being distributed as PopChar Lite now; the
  commercial version will have rather more features. For more info
  on the commercial release, check out the following URL:

  <http://www.unisoft.co.at/e/products/popchar.html>

Inexpensive Color Printers - Epson Fans Reply
---------------------------------------------
  In issue #110, I spoke harshly about Epson's Stylus Pro XL
  printer.  I STILL consider it to be a High-Aggravation Device,
  but I've been hearing from a lot of people who love it...  In
  next week's issue, we'll hear from the many folks who deeply
  admire their Apple Color StyleWriter 2500's.]

  ------

  By: Jeffrey Cusick MD <jeff@cusick.com>

  1. Can you tell me where you found an apple Color Laser Printer
  for $600? I would love to buy one, and I'm sure 1 million other
  people would since it goes for $6,000.

  [Yeah, yeah, yeah - Darned spell-checker doesn't have a
  "fumble-fingers" option! :->]

  How could you possibly compare them? The XL prints large format
  that the Color Laser Printer doesn't. You should be comparing the
  Color Stylus Pro non XL version.

  2. The Epson Color Stylus Pro XL is an excellent printer, as long
  as you don't use the postscript software. Many reviews have been
  done that explain this. I own a new Epson Color Stylus Pro (non
  XL version) that I got from Office Depot for 499$ and I love it.
  Even though it's not postscript, it prints beautiful from
  Pagemaker.  Print quality is very important to me and for that
  price, nothing else compares. It blows away the HP, Apple, and
  Canon printers in that price range because it can print a dot 25%
  smaller. The blacks are better than an HP laser printer 4MP that
  I sold to get the Color Stylus Pro. Along with that, the ink
  lasts a lot longer than with other ink jets. The disadvantage is
  that print times are slow if you use the high res printing. As
  with all ink jets, coated paper gets better results.

  ------

  By: Charles Reeves, Jr. <ree@ornl.gov>

  Tony, with regard to your comments about the Epson Stylus Pro XL
  color printer in Mac*Chat#110, I must strongly disagree with your
  assessment.

  I have one which I use every day with PowerRIP and my Power Mac
  8500/120--works fine for me. Yes, it is a little slow, and
  PowerRIP is a memory hog, but what do you expect for $1800 and
  13" x 19" very high resolution color PostScript output? You won't
  find this quality and size output on any color printer for 2-3
  times this price or more. I feel this is well worth whatever
  minor aggravations I might have to put up with.

  BTW, the best way to get in touch with Epson is through their
  CompuServe forum, or send them e-mail to

  <74004.1432@compuserve.com>

  Monica at Epson technical support has always responded to my
  e-mail/postings in a timely manner.

  ------

  By: Gordon Oppenheimer <Gordon_Oppenheimer@qm.airage.com>

  We bought the Epson Stylus Pro XL with the ethernet option and
  the postscript RIP. Yes, we had our problems. As you mentioned,
  the RIP wants lots of memory.

  We were also having a terrible time getting the machine to print
  on a consistent basis. Some days it just would not print, other
  days it was fine. It would always RIP fine but just wouldn't make
  it to the printer.

  It turns out that we were turning it off every night. This turns
  off the printer but it doesn't turn off the ethernet card. A look
  at the back of the machine will confirm that the ethernet lights
  are still on. This scrambled the ethernet connection.

  Our solution is to leave the printer on all the time. Otherwise
  we were going to turn off the power strip that it was plugged
  into.

  All is fine now. Printer works without a hitch.

New Info-Mac Official Web-Site
------------------------------
  By Ken Dunnington <fizgig@waystation.com>

  There is now an Info-Mac web  site at Pacific Hi-Tech:

  <http://www.pht.com/info-mac>

  which is the  'official' Web site.  It has lots of links to other
  Web and FTP Info-Mac related stuff (like the Hyperarchive, all
  the search engines, and updated  lists of mirror sites).  It's a
  great resource, and finally lets people give one URL when
  discussing Info-Mac :).  Though I must admit I like the way you
  put related URLs as simply </info-mac/...>, since everybody has a
  favorite mirror.

  [It's the best compromise for me - I can't think of a simpler way
  to do it...]

Radioactive Font Fixers, Part 1 - Font Box & The FONDler
--------------------------------------------------------
  [In issue #110, I asked for help in tracking down "Radioactive
  Fonts" - the bad fonts that cause your Mac to crash.  I received
  hundreds of response, but I noticed a pattern.  There was a large
  number of miscellaneous tips (I'll be passing them along in the
  next issue), but there was a LOT of good buzz about the two
  programs mentioned here.

  Of the two, I only have experience with Font Box Professional, at
  my client Annie's office last week. It worked fine, with one
  warning - READ THE MANUAL.  The "One Folder" default will really
  screw you up if you're a real Neat Freak.  Annie had carefully
  squirreled-away her fonts in folders called "A Fonts", "B Fonts",
  etc., and within them, she had folders named "Americana,"
  American Uncle," etc.

  Font Box extracted the fonts and deleted the folders, leaving her
  with one folder of several thousand good font suitcases and
  printer font files (and you wouldn't believe how slowly that
  folder opened) and a smaller number of superfluous or "bad" fonts
  in a separate folder.  You can tell it NOT to do this, but it
  means you actually have to read the manual.  Annie's still
  grumbling as she rearranges her fonts, a week later.  She's not
  wild about reading manuals, and neither am I.

  Other than the one warning, Font Box Professional is hot stuff.
  Highly Recommended.]

  ------

  By: Eric Ivancich <ivancich@eecs.umich.edu>

  In response to your question regarding utilities to find bad
  fonts, the current issue of MacUser, (July, 1996 - The cover has
  the words "WEB WAR" on it.) gives three mice to a program called
  Font Box Professional Edition.

  Insider Software
  6540 Lusk Boulevard, Suite 161
  San Diego, CA 92121
  619-622-9900/fax 619-622-9923
  <fontbox@theinside.com>
  <http://www.theinside.com>

  [The Professional version is up to version 1.8.2 at the moment.
  The demo version is found at

  </info-mac/font/util/font-box-182.hqx>

  The Demo version will do the analysis and create a report of what
  it found, but won't do the repairs for you.]

  ------

  By: Corey Levenson, Oakland CA <Clevenson2@aol.com>

  I had a problem that was causing me major headaches last January.
  System crashes galore. Went to Mac World in SF and chatted with
  the folks at Symantec (cuz Norton Utilities and SAM said
  everything was cool). They suggested I had a font problem and
  directed me to a small booth occupied by a company called

  Rascal Software
  Santa Clarita CA
  <805-255-6823> [I couldn't track down any more info before
  deadline]

  They sell a font library management utility called "theFONDler".
  It checks font folders or individual fonts for corruption (major
  and minor problems) and also resolves font conflicts. I bought
  the software, ran the program and discovered a corrupted font
  (one that I never use!). Once I deleted that font everything was
  fine.

  ------

  By Gary Czychi, Mac-Service Altenrhein, Switzerland
  <CZYCHI@sgcl1.unisg.ch>

  The best font utility that I have seen so far is called
  *theFondler* and is written by well-known shareware author Jim
  Lewis. It lets you check the integrity of the font, traverses
  directories to find printer files for the bitmap fonts that you
  have selected, displays FOND IDs, all the different font names,
  notifies you of font conflicts and can do much more, too much to
  mention and too complicated for me :-)

  ------

  By: Mark Lewis <mwlewis@deltanet.com>

  Two names:

  Font Box (Insider Software),

  Fondler (Rascal and another co. ...basically Jim Lewis who wrote
  TypeBook)

  [Mac Mall <800-222-2808/310-787-4500/fax 310-225-4005>
  <http://www.pc-mall.com>

  has Fondler for $68.99, or the Fondler/TypeBook Pro bundle for
  $89.99, and has the Font Box Preferred Mac CD (analyzes fonts on
  local volumes) for $79.99. or the Font Box Professional CD (local
  and network, will create one good set of fonts for all six Macs
  on a network and place it on each Mac) for $169.99...]

  With these two in your corner, you not only will have folders of
  fonts in terrific repair, but they will be well organized and
  neat as well. And I mean even if you have hundreds and hundreds
  of fonts, as I do.

  Truly the Dynamic Duo of font management.

  BTW--don't be put off by the recent reviews of either program.
  The reviewers missed the point. When you have a corrupted font,
  you need as much and as thorough as picture as you can. As far as
  repairing a font--who does it? Mostly all you can do is replace
  the font. Fondler gives you tons of info, likely more than you
  need, but Suitcase misses damaged fonts. Fondler does not.

  And as for Font Box--just being able to separate a jammed-full
  suitcase of screenfonts into their appropriate piles accompanied
  by their printer fonts is worth the price of admission. For me,
  anyway.

Price Club Has Zip Disks
------------------------
  By Tony Lindsey <TLindsey@cts.com>

  This is not something I'd normally re-post, since so many of
  Mac*Chat's readers aren't in the USA.  However,
  <DiMarcus@aol.com> told me that the Price Club is now selling Zip
  Drive disks (formatted for IBM, so they need to be re-formatted)
  for $90 per pack of six disks.  I've also found Pelikan kits at
  the Price Club for refillable black Hewlett-Packard inkjet
  cartridges (4,000 pages-worth of ink for $39).

  Are there any cheap mail-order sources for Zip disks nowadays?
  Also, whatever happened to the 200-megabyte Zip disks I heard
  about so long ago?

Technical Section Starts... Here
--------------------------------

Information Alley - Reviewed
----------------------------
  [In issue #109, I asked for somebody to give a review of Apple's
  "Information Alley" daily newsletter.  I've wanted to begin
  subscribing to it, but I cringe at the thought of getting MORE
  daily reading-material without trying it first...]

  By Grant Neufeld, Ontario, Canada <grant@idcott.idc.com>

  The "Information Alley" mailing list is distributed by Apple's
  Service and Support Engineering team. This strictly technical
  list for both hardware and software covers troubleshooting,
  configuration problems, installation, updates, bugs and other
  issues that come up when using and supporting Apple computers.

  Although its broad scope means that not all of the information is
  interesting all of the time - it is free of fluff and provides
  specific answers to problems. Personally, I forward pertinent
  articles to the people I support, letting them know the
  information they need to for their systems - without them having
  to get a bunch of other mail about systems they don't use.

  I definitely recommend the list to anyone who administers or
  supports Mac systems (hardware or software). Other users will
  want to subscribe or find someone else to forward any interesting
  information.

  ------

  By <ghurlbut@ccmpo-d.draper.com>

  "Information Alley" is provided by Apple as a daily mailing list.
  It is described as:

  [The following is a quote]

  The "Information Alley" is a publication of Apple Computer, Inc.,
  Support Information Services. It is available to all Apple
  customers and Apple computer users through electronic mail
  (e-mail).

  The goal of the "Information Alley" is to help Apple computer
  users get full use of their Apple computers, peripherals, and
  software. You are welcome to distribute the "Information Alley"
  to anyone.

  To subscribe send an e-mail message that contains the following
  subject line to:

  InfoAlley@lists1.austin.apple.com

  * Subject line: subscribe
  * Do not type any text in the body of the message itself.

  Some recent articles have been:

  * Open Transport 1.1: Applications Compatibility Q & A * Copland:
  Q & A * Enhanced PCI-Based Power Macintosh Models: New Features *
  Tech Info Library: How to Search for Articles.

  There are archives of Information Alley at

<http://support.info.apple.com/info.alley/info.alley.html>

What's The Best Mac-Based Web-Server?
-------------------------------------
  By Steve Lockwood <lockwoods@nmc1.nmclites.edu>

  My school has given me permission to buy an Apple server for our
  Mac lab (13 LCII & 9 PowerMacs, all with ethernet connections to
  our campus backbone(?)).  These machines use primarily
  ClarisWorks which lives on their hard drives; we have no network
  software.  Several departments do want to teach their students
  about web page creation on the Mac, and the Education department
  wants students to have some idea of what Mac networks they might
  encounter when they work in elementary or secondary schools.
  Apple sells two server bundles (not counting the unix boxes), one
  for AppleShare and one for Internet.  Which is the better choice,
  if we assume that we'll want to add later what the other bundle
  has?  Students have in another lab a unix machine for their main
  mail & Internet use; our machine can be used for whatever we
  want.  I'd appreciate any guidance you or your readers can give.
  Thank you.

  P.S.  As you may have guessed, I barely understand any of the
  server issues, and I'm ahead of most Mac people here.  My field
  is English Lit. The various Apple phone numbers I've called have
  given very little help.

Maybe Web-Spiders Aren't To Blame
---------------------------------
  [In issue #110, I said "There's no WAY I'm getting 32,000 visits
  from human beings in a month."]

  By Darrell Greenwood <Darrell_Greenwood@mindlink.net>

  I guess it depends on the definition of a visit. My ISP provides
  logs. I was away for 3 weeks and got 3500 hits on an *unpromoted*
  site. With your exposure and content desirability I wouldn't be
  surprised at 32,000 hits in a month.

  In my case inspection of the logs easily spots the spiders (no
  human takes 3 hours to move to the next page) and they are less
  than 5% of the hits.

  ------

  By Todd Johnson <toddj@bcwine.com>

  WebAudit, has a page on their web site

  <http://www.wishing.com/webaudit/browsers_totals.html.

  that displays web browser hit statistics on 100,000 random hits
  of their clients' pages. It usually shows that Netscape is
  responsible for about 90% of all hits, and web robots less than
  1% of all hits. I believe these statistics are pretty indicative
  of the state of things in the real world. Why wouldn't you
  believe 32000 hits? It's not that implausible, given the public
  nature of MacChat.

Open Transport - Help!
----------------------
  By Tony Lindsey <TLindsey@cts.com>

  I need somebody who's an Open Transport Jock to walk me through
  my Powerbook 520's OT teething problems.  I can't donate my Mac
  IIcx to St. Rita's until I've successfully shifted Mac*Chat
  operations over to the PowerBook.  I want OT because it will
  finally allow me to dial-up to the Internet, do work, hang up, do
  work, then dial-up again.  I'm currently having to re-start my
  Mac about 12 times a day just to get a typical newsletter out the
  door, and it has gotten mighty old.

  My problem with Open Transport 1.1 is that it logs on, gives my
  password, says everything is dandy, and then no programs can find
  the network.  Netscape 2.0 says "Netscape was unable to create a
  network socket connection."  If I use Apple's "Network Software
  Selector" program to switch to MacTCP, everything works fine.
  I'm currently using FreePPP 2.5a.  My usual support-techs are
  stumped.  Think of the glory you'll earn!

Legalisms and Information
-------------------------

  Copyright 1989-1996 Tony Lindsey.

  The contents of Mac*Chat may not be republished, either in whole or
  in part, without the express permission of the editor.  Small excerpts
  of Mac*Chat may be reproduced for personal use, or by nonprofit
  groups (such as Mac User Groups) if full credit is given, including
  this notice, how to subscribe, and how to make donations. Please contact
  the editor <TLindsey@cts.com> for any publication requests.

  This newsletter is intended purely as entertainment and free
  information.  No profit has been made in return for publication of
  any of these opinions.  Time passes, so accuracy may diminish.

  Publication, product, and company names may be registered
  trademarks of their companies.

-----

  This file is formatted as setext, which can be read on any text reader.
  I'd enjoy hearing your feedback and suggestions.  Unfortunately,
  due to the massive numbers of messages I get every day, I can't
  guarantee a personal reply.  Send all such messages to:

  Tony Lindsey <TLindsey@cts.com>
  <http://www.cts.com/macchat>
  3401-A55 Adams Avenue
  San Diego, CA 92116-2429

  Tips from readers are gratefully accepted.  Please write them in a
   user-friendly way, and if you are mentioning an Internet site,
   please include a paragraph explaining why others should visit it.

  Mac*Chat back-issues may be found within any Info-Mac ftp archive at
  /info-mac/per/chat - For example:
   <ftp://mirror.aol.com/mir02/INFOMAC/info-mac/per/chat/>

  and read with any Web browser at
  <http://www.ese.ogi.edu/macchat/>

  Current issues may be found on the comp.sys.mac.digests newsgroup.

GETTING A FREE SUBSCRIPTION, STEP ONE:
--------------------------------------

  This will cause Mac*Chat to be e-mailed to you automatically,
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  FIRST, turn off your e-mail program's "automatic signature" feature,
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  -----

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  The Subject line on this message is ignored, so it can say anything.
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                SUBSCRIBE MACCHAT Your full name

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GETTING A FREE SUBSCRIPTION, STEP TWO:
--------------------------------------

  In order to protect people from being unwillingly subscribed to
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  Here's the response you should send:

  OK

  Notice that it's all-capitals, and nothing but those two
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  KEEP THAT MESSAGE!  It'll tell you how to un-subscribe when
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WHAT DO YOU DO IF YOU HAVE SUBSCRIPTION PROBLEMS?
-------------------------------------------------

  Please contact Shrimmy, who handles such things for me.
  His e-mail address is

          shrim@thunder.ocis.temple.edu

============== ____ ==================================================
Tony Lindsey   \ _/__  Free, weekly e-mailed Mac-oriented newsletter
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