Can I re-open my old account?

Unfortunately, it’s not possible to re-open a canceled account—all account data is deleted from our databases when an account is closed ...
You can, however, create a new account and get another 14-day free trial. If you want to use the same username and login information as before, simply contact us at our 1-Hour Support desk and we will release your previous username and email address.
Contact the 1-Hour Support Desk

Go to the Sign-Up Page
If you manually canceled your account, it was suggested that you export your link information for later use. If you did that, you can import that data once you’ve created your new account. You can read more about that here:

|  | What are the Data Exporter & Importer used for?